Sobre o simPRO

simPRO is a powerful job management software solution created by trade contractors, for trade contractors. If your business struggles with quoting multi-stage projects, managing inventory, communicating with technicians, or any other areas of your workflow, simPRO provides a streamlined platform to address your pressing challenges all while helping you increase productivity and profits.

More than 150,000 field service professionals in the commercial and residential spaces trust simPRO for workflow management. simPRO combines cloud-based software for the office with mobile apps for technicians for superior office to field connectivity.

simPRO is a top-rated choice in the field service industry due to easily-accessible customer support, online help guides, in-depth implementation and training, and consistent software updates that are tailored to customers’ needs. Additionally, simPRO connects with QuickBooks and Xero for streamlined accounting and job management.

Preços a partir de:

N/D

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao simPRO

Principais benefícios do simPRO

simPRO has many features to simplify your workflow:
- Increase billable hours with automated tasks for dispatching, scheduling, inventory management, and more
- Track your multi-stage projects from start to finish
- Connect office operations with work in the field with simPRO Mobile
- Gain vital visibility into business status and financials with detailed reports

Dispositivos

Porte da empresa

P M G

Mercados

Austrália, Canadá, Irlanda, Nova Zelândia, Estados Unidos

Idiomas

espanhol, inglês

Preços a partir de:

N/D

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao simPRO

Imagens

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Recursos

Total de recursos do simPRO: 218

  • API
  • Acesso offline
  • Acesso para Celular
  • Acompanhamento de atividades
  • Administração de chaveiros
  • Agendamento
  • Agendamento automatizado
  • Agendamento de aulas
  • Agendamento de compromissos
  • Agendamento de grupo
  • Agendamento de manutenção
  • Agendamento de recursos
  • Agendamento de salas
  • Agendamento de tarefas
  • Agendamento de trabalhos
  • Agendamento em tempo real
  • Alertas do celular
  • Alertas/notificações
  • Alertas/transferência
  • Antecedentes profissionais
  • Análise espacial
  • Análise financeira
  • Aplicativo móvel
  • Armazenamento de arquivos
  • Armazenamento de documentos
  • Arrastar e soltar
  • Assinatura eletrônica
  • Atualização em tempo real
  • Automatização de formulários
  • Backup automático
  • Banco de dados de contatos
  • Banco de dados de custos
  • Banco de dados de empreiteiras
  • Banco de dados do cliente
  • CRM
  • Campos personalizáveis
  • Captura de assinatura por celular
  • Catalogação/Categorização
  • Check-in/Check-out
  • Cobrança de projetos
  • Cobrança e faturamento
  • Cobrança recorrente ou de assinaturas
  • Coleta de pagamento no campo
  • Compartilhamento de arquivos
  • Compromissos recorrentes
  • Comércio e indústria
  • Conjunto pré-montado
  • Contabilidade
  • Controle de comparecimento
  • Controle de despesas
  • Controle de estoque
  • Controle de horas
  • Controle de horas e despesas
  • Controle do processo de aprovação
  • Controle do progresso de tarefas
  • Controle do tempo do projeto
  • Controles/permissões de acesso
  • Cotação automática
  • Criação de faturas
  • Criação de mapas
  • Criação de ordem de serviço
  • Cronograma de instalações
  • Custos do trabalho
  • Código de barras/RFID
  • Dados em tempo real
  • Digitalização de documentos
  • Estimativa de custos
  • Estimativa de materiais
  • Estimativa de projetos
  • Estimativas
  • Faturação online
  • Ferramentas de colaboração
  • Fluxo de trabalho baseado em regras
  • Fluxo de trabalho configurável
  • Fluxo de trabalho de aprovações
  • Fluxo de trabalho do projeto
  • Formulários personalizáveis
  • GPS
  • Geolocalização
  • Gerenciamento de contatos
  • Gerenciamento de e-mails
  • Gerenciamento de faturas
  • Gerenciamento de fornecedores
  • Gerenciamento de multicanal
  • Gerenciamento de pedidos de compra
  • Gerenciamento de usuários
  • Gestão da comunicação
  • Gestão da disponibilidade
  • Gestão da manutenção
  • Gestão de armazéns
  • Gestão de ativos fixos
  • Gestão de auditorias
  • Gestão de calendários
  • Gestão de calibração
  • Gestão de carteira
  • Gestão de clientes
  • Gestão de clientes
  • Gestão de conformidade
  • Gestão de contratos e licenças
  • Gestão de descontos
  • Gestão de empreiteiras
  • Gestão de equipamentos
  • Gestão de estoques
  • Gestão de expedição
  • Gestão de formulários
  • Gestão de fornecedores
  • Gestão de funcionários
  • Gestão de inspeções
  • Gestão de itens
  • Gestão de lances
  • Gestão de leads
  • Gestão de orçamento
  • Gestão de pedido de mudanças
  • Gestão de pedidos
  • Gestão de pedidos de trabalho
  • Gestão de preços
  • Gestão de preços e margens
  • Gestão de projetos
  • Gestão de recursos
  • Gestão de renovações de pedidos
  • Gestão de reservas
  • Gestão de tarefas
  • Gestão de terceirização
  • Gestão de testes e controle de qualidade
  • Gestão de trabalhos
  • Gestão do ciclo de vida do recurso
  • Gestão do fluxo de trabalho
  • Gestão do quadro de horários
  • Gestão do risco
  • Gestão dos encaixes
  • Gestão financeira
  • Gestão preventiva
  • Gestão técnica
  • Histórico de atendimento
  • Histórico de faturas
  • Histórico do cliente
  • Identificação do produto
  • Imagem de marca personalizável
  • Importação/exportação de dados
  • Imóveis residenciais
  • Integração da contabilidade
  • Integração de QuickBooks
  • Integrações de terceiros
  • Interface QM/ABPro
  • Kits
  • Lembretes
  • Listas de materiais
  • Manutenção de equipamentos
  • Manutenção preditiva
  • Mapas geográficos
  • Mensagens de SMS
  • Modelagem de processos & Design
  • Modelos personalizáveis
  • Monitoramento
  • Monitoramento do progresso
  • Múltiplos projetos
  • Notificações em tempo real
  • Operações de negócios integradas
  • Orçamentos/Previsões
  • Orçamentos/estimativas
  • Otimização de estoques
  • Otimização de itinerários
  • Pagamentos eletrônicos
  • Pagamentos online
  • Painel de atividades
  • Para a indústria de encanamento
  • Para contratantes em geral
  • Para empresas de climatização
  • Para escolas
  • Para instaladores comerciais e/ou industriais
  • Permissões por função
  • Pesquisa e filtro
  • Planejamento de pessoal
  • Planejamento de projetos
  • Planejamento de tarefas
  • Planificação/Programação de projetos
  • Portal do cliente
  • Previsão
  • Priorização
  • Processamento de cartões de crédito
  • Processamento de faturas
  • Processamento de pagamentos
  • Projeções
  • Propriedades comerciais
  • Rastreamento da localização
  • Rastreamento de equipamentos
  • Rastreamento de estoque
  • Rastreamento de garantias
  • Rastreamento de interações
  • Rastreamento de percentual de progressão
  • Rastreamento de qualificação
  • Rastreamento de recursos
  • Rastreamento de trabalho
  • Rastreamento do custo
  • Rastreamento do custo de produção
  • Rastreamento do número de série
  • Rastreamento do projeto
  • Reagendamento
  • Relatório de custos de mão de obra
  • Relatório de historiais
  • Relatórios de custos excedentes
  • Relatórios do andamento
  • Relatórios e análise de dados
  • Relatórios e estatística
  • Relatórios em tempo real
  • Relatórios personalizáveis
  • Relógio de ponto online
  • Reservas online
  • Roteamento
  • Seguimento de relatórios/projetos
  • Seguimento de status
  • Seguimento do custo até a conclusão
  • Sincronização de calendários
  • Sincronização de dados
  • Tarefas recorrentes
  • Tarifas de mão de obra
  • Visualização de dados
  • Várias localizações

Alternativas

FieldEdge

4,3
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Tigerpaw Software

3,8
#2 alternativa ao simPRO
Tigerpaw One business management software provides everything you need to begin the automation process, increase...

Service Fusion

4,4
#3 alternativa ao simPRO
Service Fusion is a cloud-based field service management software that helps to connect office staff, technicians, and...

Jobber

4,5
#4 alternativa ao simPRO
O Jobber é uma solução de gestão de trabalho de campo baseada na nuvem que permite que pequenas e médias empresas...

Avaliações

Classificação geral

4,2 /5
(111)
Relação qualidade/preço
4,0/5
Recursos
4,0/5
Praticidade
3,9/5
Suporte ao cliente
4,1/5

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Exibindo 5 avaliações de 111
Lori M.
Classificação geral
  • Setor: Segurança pública
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best overall Service/Project Software on the Market

Avaliado em 04/01/2019

It has saved us money overall by bringing all employees into the same software program eliminating...

It has saved us money overall by bringing all employees into the same software program eliminating unnecessary phone calls and conversations internally to determine job status, order status, etc. Customer service is amazing from the training, hand holding during implementation and customer support after the sale. simPRO believes in relationships with their clients. They don't sell you then disappear.

Vantagens

simPRO allowed us to bring all of our employees together into one software package from lead to quote to job management to invoicing and receiving payments. It even tracks field personnel time. This allowed us to cancel several other software programs that we were using and got everybody on the same page saving time which saves money.

Desvantagens

It takes some time to learn all the nuances of the program to become fluent in "simPROese".

Resposta do simPRO Software

Hi there Lori. Great to hear feedback from you, and to hear that you, and your business, are happy with the service that we provide. As always, if you require ongoing support with simPRO¿s solutions, we encourage you to contact your local Support Team to voice your feedback so we can assist. For our contact details, follow this link and scroll to the bottom of the page for our contact information across the globe: http://helpguide.simprogroup.com/Content/Welcome.htm From Team simPRO

Rob H.
Classificação geral
  • Setor: Construção
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Robust and intuitive field management software

Avaliado em 14/10/2019

Overall, this has been an amazing experience for us. The software feels like just what the doctor...

Overall, this has been an amazing experience for us. The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.

Vantagens

When it comes to field service management this is custom software which is hard to beat. simPRO is bringing a new level and caliber of organization and efficiency to our business and we are still implementing all that it offers. Our field techs now have vastly more relevant information at their fingertips than ever before which is empowering them to be more productive, efficient, and professional.

Desvantagens

There are a few confusing aspects of the contacts database and how it relates and connects to jobs, quotes, customers, etc. There are a number of static fields which do not populate from the existing customer database when it seems they should. For instance, if we have an existing contact, we can not simply lookup and connect it to a site contact or invoice contact without some hoops and hurdles.

Alternativas consideradas

Tradify e ServiceM8

Razões para escolher o simPRO

ZohoCRM and Quickbooks were not providing the solutions appropriate to our business. We were in need of field management software which was cloud based and highly mobile. Neither ZohoCRM or Quickbooks could provide the kind of detailed information needed by our field techs to be efficient and provide accurate reporting and job costing.

Software anterior

Zoho CRM

Razões para mudar para o simPRO

simPRO had the right balance of features and an intuitive interface that seemed best suited to our needs. Also, the level of support, knowledge, documentation, and professionalism was/is impressive. Because they are specialized in field service, they know the solutions businesses like ours need first hand--and this shows as soon as you begin to interact with their team.

Resposta do simPRO Software

Hi Rob, thanks for taking the time to review simPRO! We're glad to hear that simPRO is helping your business become more organized and efficient.

We encourage you to submit your ideas in regards to the contacts database to the Ideas Portal (go to "Help > "Suggest an Idea" in your simPRO build). Our dedicated product development team uses customer suggestions to regularly enhance simPRO features. If you need any other assistance, visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources.
Best, Team simPRO

Jaroth M.
Classificação geral
  • Setor: Software
  • Porte da empresa: 201-500 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

simPro to manage like a professional

Avaliado em 30/04/2022

I like it, it's a great software, but in some things it need to be better.

I like it, it's a great software, but in some things it need to be better.

Vantagens

I really love and like the way that you can use the functions and the tools to manage your business in a great way, I like that the graphic interface it's professional and the way that you can order your business, it's absolutely good

Desvantagens

I don't like that some functions and tools don't have the best use, or are obsolete, because there are some functions that comply with the the use of other function.

Resposta do simPRO Software

Hi there Jaroth,

Thank you so much for this kind review! Your feedback is greatly appreciated and helps us to constantly improve. We look forward to continuing to support your business growth. Wishing you all the best!

Russell T.
Classificação geral
  • Setor: Construção
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Customer Service is horrible, lots of broken promises.

Avaliado em 16/03/2022

Our experience with Simpro started out great. The sales person promised us the world and we bought...

Our experience with Simpro started out great. The sales person promised us the world and we bought in. The onboarding process was partially hampered by Covid so the whole process was done online. We worked our way though that and started to use the program. We even switched our accounting software to one that was compatible with their system. A lot of the features that they promised to be seamless were not and I kept getting told that it would get better and that they would work on it. The tax features were not compatible in Canada, even though we were assured numerous times that they were and when they finally admitted that they weren't they promised they would fix the issues. We limped along with the software for about 6 months all the while being promised that the issues were being fixed. During this time we saw a definite drop in revenue, that corrected itself when we cancelled the software. We eventually got in contact with upper management, they promised to work with us and make things right. Unfortunately that is all it was, promises that were never followed through on. After cancelling Simpro we were promised that they would keep in contact and even potentially talk about refunding some money. From that point on they refused to reply to emails or phone calls. Stay away. They only care about collecting your money and will say whatever they need to to do this.

Vantagens

The Quote features and catalogue worked well.

Desvantagens

Time entering, looking back on jobs, live time costing

Razões para escolher o simPRO

We were looking for a more encompassing CRM that would require less man hours to run

Razões para mudar para o simPRO

At the time thought it was the closest one to cover all of our needs.

Resposta do simPRO Software

Hi there Russell,

Thank you for your candid feedback and details in regard to your experience with simPRO. We are deeply saddened to hear that you had a less than ideal experience with our software and team. We understand the implementation process can be a lot of work for your business. Our training process is robust and can take a significant amount of time, however, it is essential for long-term success with our software.

We are also disappointed to hear that you were not pleased with the experience you had with our upper management; serving our customers is a top priority of ours, and we want to make sure it is being showcased through all of our simPRO departments. We have reached out to your Account Management team to have them assist you in any way possible. Once again, we would like to sincerely apologize for any negative experience you have had, and we wish you all the best in your future endeavors.

Pippa T.
Classificação geral
  • Setor: Segurança e investigações
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Excellent Product & Support

Avaliado em 08/03/2022

From the first contact with Simpro, they were excellent. [SENSITIVE CONTENT HIDDEN] who was great,...

From the first contact with Simpro, they were excellent. [SENSITIVE CONTENT HIDDEN] who was great, came to see us and showed us what it could do for us, so having to consider very carefully following a failed software implementation with another provider, we decided to proceed with them. They weren't the cheapest but we got a good feel for the company and we haven't been disappointed. It wasn't an easy task transferring our data to Simpro and was very time consuming but has been completely worth it now it's up and running.

Vantagens

It's very user friendly and just works for our business

Desvantagens

Occasionally we find there is no fix for something we want to change to suit our needs but there is usually a way around it and support are very helpful with suggestions. I am able to submit suggestions to a forum in which they consider putting changes in place if they can.

Resposta do simPRO Software

Hi there Pippa, we cannot thank you enough for your kind words and feedback! Success stories like this inspires our team everyday. We look forward to continuing our partnership. Wishing you all the best!

Exibindo 5 avaliações de 111 Leia todas as avaliações

Perguntas frequentes sobre o simPRO

Abaixo estão algumas perguntas frequentes sobre o simPRO.

O simPRO oferece os seguintes planos de pagamento:

  • A partir de:
  • Avaliação gratuita: Disponível

NZ pricing, exc GST. Does not include implementation & training.

Os clientes habituais do simPRO são:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

O simPRO está nos seguintes idiomas:

espanhol, inglês

O simPRO é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O simPRO se integra com os seguintes aplicativos:

Google Calendar, MYOB Business, Microsoft Outlook, QuickBooks Online Advanced, Quickbooks Online, Square Payments, Xero, Zapier

O simPRO oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para simPRO.