Sobre o simPRO

simPRO is a powerful job management software solution created by trade contractors, for trade contractors. If your business struggles with quoting multi-stage projects, managing inventory, communicating with technicians, or any other areas of your workflow, simPRO provides a streamlined platform to address your pressing challenges all while helping you increase productivity and profits.

More than 150,000 field service professionals in the commercial and residential spaces trust simPRO for workflow management. simPRO combines cloud-based software for the office with mobile apps for technicians for superior office to field connectivity.

simPRO is a top-rated choice in the field service industry due to easily-accessible customer support, online help guides, in-depth implementation and training, and consistent software updates that are tailored to customers’ needs. Additionally, simPRO connects with QuickBooks and Xero for streamlined accounting and job management.

Preços a partir de:

N/D

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao simPRO

Principais benefícios do simPRO

simPRO has many features to simplify your workflow:
- Increase billable hours with automated tasks for dispatching, scheduling, inventory management, and more
- Track your multi-stage projects from start to finish
- Connect office operations with work in the field with simPRO Mobile
- Gain vital visibility into business status and financials with detailed reports

Dispositivos

Porte da empresa

P M G

Mercados

Austrália, Canadá, Reino Unido, Irlanda, Ilha de Man e outros 3, Jersey, Nova Zelândia, Estados Unidos

Idiomas

espanhol, inglês

Preços a partir de:

N/D

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao simPRO

Imagens

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Recursos

Total de recursos do simPRO: 172

  • API
  • Acesso offline
  • Acesso para Celular
  • Acompanhamento de atividades
  • Administração de chaveiros
  • Agendamento
  • Agendamento automatizado
  • Agendamento de manutenção
  • Agendamento de salas
  • Agendamento de tarefas
  • Agendamento de trabalhos
  • Alertas do celular
  • Alertas/notificações
  • Alertas/transferência
  • Antecedentes profissionais
  • Análise espacial
  • Análise financeira
  • Aplicativo móvel
  • Armazenamento de arquivos
  • Armazenamento de documentos
  • Arrastar e soltar
  • Assinatura eletrônica
  • Atualização em tempo real
  • Backup automático
  • Banco de dados de contatos
  • Banco de dados de custos
  • Banco de dados de empreiteiras
  • Banco de dados do cliente
  • Campos personalizáveis
  • Captura de assinatura por celular
  • Catalogação/Categorização
  • Check-in/Check-out
  • Cobrança e faturamento
  • Cobrança recorrente ou de assinaturas
  • Coleta de pagamento no campo
  • Compromissos recorrentes
  • Comércio e indústria
  • Conjunto pré-montado
  • Controle de despesas
  • Controle de estoque
  • Controle de horas
  • Controle de horas e despesas
  • Controle do tempo do projeto
  • Controles/permissões de acesso
  • Cotação automática
  • Criação de mapas
  • Criação de ordem de serviço
  • Cronograma de instalações
  • Custos do trabalho
  • Código de barras/RFID
  • Dados em tempo real
  • Digitalização de documentos
  • Estimativa de custos
  • Estimativa de materiais
  • Estimativa de projetos
  • Estimativas
  • Ferramentas de colaboração
  • Fluxo de trabalho configurável
  • Formulários personalizáveis
  • GPS
  • Geolocalização
  • Gerenciamento de contatos
  • Gerenciamento de e-mails
  • Gerenciamento de faturas
  • Gerenciamento de fornecedores
  • Gerenciamento de multicanal
  • Gerenciamento de pedidos de compra
  • Gerenciamento de usuários
  • Gestão da manutenção
  • Gestão de armazéns
  • Gestão de ativos fixos
  • Gestão de auditorias
  • Gestão de calendários
  • Gestão de calibração
  • Gestão de cartões de crédito
  • Gestão de clientes
  • Gestão de clientes
  • Gestão de contratos e licenças
  • Gestão de descontos
  • Gestão de empreiteiras
  • Gestão de equipamentos
  • Gestão de estoques
  • Gestão de expedição
  • Gestão de financiamento
  • Gestão de formulários
  • Gestão de fornecedores
  • Gestão de funcionários
  • Gestão de inspeções
  • Gestão de itens
  • Gestão de lances
  • Gestão de leads
  • Gestão de pedido de mudanças
  • Gestão de pedidos
  • Gestão de pedidos de trabalho
  • Gestão de preços
  • Gestão de projetos
  • Gestão de químicos
  • Gestão de renovações de pedidos
  • Gestão de tarefas
  • Gestão de terceirização
  • Gestão de trabalhos
  • Gestão do ciclo de vida do recurso
  • Gestão do quadro de horários
  • Gestão dos encaixes
  • Gestão preventiva
  • Gestão técnica
  • Histórico de atendimento
  • Histórico do cliente
  • Identificação do produto
  • Imagem de marca personalizável
  • Importação/exportação de dados
  • Imóveis residenciais
  • Integração da contabilidade
  • Integração de QuickBooks
  • Integrações de terceiros
  • Interface QM/ABPro
  • Kits
  • Lembretes
  • Listas de materiais
  • Manutenção de equipamentos
  • Manutenção preditiva
  • Mapas geográficos
  • Mensagens de SMS
  • Modelos personalizáveis
  • Múltiplos projetos
  • Notificações em tempo real
  • Orçamentos/Previsões
  • Orçamentos/estimativas
  • Otimização de estoques
  • Otimização de itinerários
  • Pagamentos eletrônicos
  • Painel de atividades
  • Para contratantes em geral
  • Para empresas de climatização
  • Para escolas
  • Para instaladores comerciais e/ou industriais
  • Permissões por função
  • Pesquisa e filtro
  • Portal do cliente
  • Previsão
  • Processamento de cartões de crédito
  • Processamento de faturas
  • Processamento de pagamentos
  • Projeções
  • Propriedades comerciais
  • Rastreamento da localização
  • Rastreamento de equipamentos
  • Rastreamento de estoque
  • Rastreamento de garantias
  • Rastreamento de interações
  • Rastreamento de percentual de progressão
  • Rastreamento de recursos
  • Rastreamento de trabalho
  • Rastreamento do custo
  • Rastreamento do custo de produção
  • Rastreamento do número de série
  • Relatório de custos de mão de obra
  • Relatório de historiais
  • Relatórios de custos excedentes
  • Relatórios e análise de dados
  • Relatórios e estatística
  • Relatórios em tempo real
  • Relatórios personalizáveis
  • Relógio de ponto online
  • Roteamento
  • Seguimento de status
  • Seguimento do custo até a conclusão
  • Sincronização de dados
  • Tarefas recorrentes
  • Tarifas de mão de obra
  • Visualização de dados
  • Várias localizações

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JobLogic

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Avaliações

Classificação geral

4,2 /5
(84)
Relação qualidade/preço
4,1/5
Recursos
4,1/5
Praticidade
4,0/5
Suporte ao cliente
4,1/5

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Exibindo 5 avaliações de 84
Lori M.
Classificação geral
  • Setor: Segurança pública
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best overall Service/Project Software on the Market

Avaliado em 04/01/2019

It has saved us money overall by bringing all employees into the same software program eliminating...

It has saved us money overall by bringing all employees into the same software program eliminating unnecessary phone calls and conversations internally to determine job status, order status, etc. Customer service is amazing from the training, hand holding during implementation and customer support after the sale. simPRO believes in relationships with their clients. They don't sell you then disappear.

Vantagens

simPRO allowed us to bring all of our employees together into one software package from lead to quote to job management to invoicing and receiving payments. It even tracks field personnel time. This allowed us to cancel several other software programs that we were using and got everybody on the same page saving time which saves money.

Desvantagens

It takes some time to learn all the nuances of the program to become fluent in "simPROese".

Resposta do simPRO Software

Hi there Lori. Great to hear feedback from you, and to hear that you, and your business, are happy with the service that we provide. As always, if you require ongoing support with simPRO¿s solutions, we encourage you to contact your local Support Team to voice your feedback so we can assist. For our contact details, follow this link and scroll to the bottom of the page for our contact information across the globe: http://helpguide.simprogroup.com/Content/Welcome.htm From Team simPRO

Rob H.
Classificação geral
  • Setor: Construção
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Robust and intuitive field management software

Avaliado em 14/10/2019

Overall, this has been an amazing experience for us. The software feels like just what the doctor...

Overall, this has been an amazing experience for us. The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.

Vantagens

When it comes to field service management this is custom software which is hard to beat. simPRO is bringing a new level and caliber of organization and efficiency to our business and we are still implementing all that it offers. Our field techs now have vastly more relevant information at their fingertips than ever before which is empowering them to be more productive, efficient, and professional.

Desvantagens

There are a few confusing aspects of the contacts database and how it relates and connects to jobs, quotes, customers, etc. There are a number of static fields which do not populate from the existing customer database when it seems they should. For instance, if we have an existing contact, we can not simply lookup and connect it to a site contact or invoice contact without some hoops and hurdles.

Alternativas consideradas

Tradify e ServiceM8

Razões para escolher o simPRO

ZohoCRM and Quickbooks were not providing the solutions appropriate to our business. We were in need of field management software which was cloud based and highly mobile. Neither ZohoCRM or Quickbooks could provide the kind of detailed information needed by our field techs to be efficient and provide accurate reporting and job costing.

Software anterior

Zoho CRM

Razões para mudar para o simPRO

simPRO had the right balance of features and an intuitive interface that seemed best suited to our needs. Also, the level of support, knowledge, documentation, and professionalism was/is impressive. Because they are specialized in field service, they know the solutions businesses like ours need first hand--and this shows as soon as you begin to interact with their team.

Resposta do simPRO Software

Hi Rob, thanks for taking the time to review simPRO! We're glad to hear that simPRO is helping your business become more organized and efficient.

We encourage you to submit your ideas in regards to the contacts database to the Ideas Portal (go to "Help > "Suggest an Idea" in your simPRO build). Our dedicated product development team uses customer suggestions to regularly enhance simPRO features. If you need any other assistance, visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources.
Best, Team simPRO

Brad E.
Classificação geral
  • Setor: Fabricação elétrica/eletrônica
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 2.0 /10

You will be sold a dream

Avaliado em 28/07/2021

If you are a small business without several administration staff DO NOT PURCHASE this product....

If you are a small business without several administration staff DO NOT PURCHASE this product. Their sales people will sell you a dream and promise you the world. When it comes down to the training and implementation ( Which for me was a contractor, not a Simpro employee ) you will quickly watch the promised features and dreams fall away in front of your eyes. My trainer, who I admit was great, did mention that Simpro sales people had been promising things that weren't able to be met by the trainers.

If you are a small contractor looking to make the step into a software package, I would highly recommend Fergus or Tradify. They lack a few features but believe me, they will out perform Simpro 10x in ease of use, layout and cost.

Vantagens

There are some good features to this software, and on paper it works amazingly.

A few stand out features for me are:

- Inventory management
- Asset Management
- Would be great for large scale project management
- Integration

Desvantagens

- Complications with the app syncing. The app will not automatically refresh itself so every-time there is a change you will need to have all your staff update their app
- Expense, be prepared for implementation to cost thousands of dollars.
- Overall SMUG (Im right you're wrong) attitude you will receive from many of their staff
- Their timesheet functionality is poor, they tell you you can use these start stop timers in the app and how good they are. When you use them it overlaps time in the time sheet rendering in inaccurate and unusable. Good luck getting the tech support team to spend time with you to figure it out. They will quickly find a way to blame you for the issue and move on.
- Many of the great features do not operate smoothly, you will need someone in your office to constantly monitor everything.

Alternativas consideradas

Fergus e Tradify

Razões para escolher o simPRO

Fergus is a small team with limited resources so their R&D is slow. Fergus is an amazing app with really friendly staff however Simpro sold me a dream and I took the bait. Simpro does have may features

Software anterior

Fergus

Razões para mudar para o simPRO

Simpro has more features and more integration options
Robert S.
Classificação geral
  • Setor: Segurança e investigações
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

SimPRO and ProSec Integration

Avaliado em 10/10/2019

SimPRO is a great tool to use for the type of business we operate. It helps us manage material and...

SimPRO is a great tool to use for the type of business we operate. It helps us manage material and labor costs very effectively. Once you are properly trained and understand how the system works, preparing quotes is quick and the documents are professional looking.

Vantagens

Job costing is an important concern for us and SimPRO does an excellent job of tracking job costs. We are hoping for continual development in the ease of use for tracking labor and time on the job, but overall, SimPRO does a great job of job cost management.

Desvantagens

Seems clunky and non-intuitive at first and training from SimPRO after the initial roll out is not complimentary and quite costly. Also, there are some features that I wish could be improved, such as contract / agreement integration and a more intuitive way to find / locate jobs on the fly using the mobile app. I am looking forward to the rollout of the new SimPRO Mobile app, which may address the later concern.

Alternativas consideradas

RazorSync

Razões para mudar para o simPRO

Several reasons... SimPROs offices are local for us. Also, we liked the job costing capability that it has. Good people that are responsive to calls and offer help to simple issues over the phone.

Resposta do simPRO Software

Hi Robert, thanks for your feedback. We're glad that simPRO has helped your business with job costing. Regarding searching for jobs, the new simPRO Mobile app not only eases tracking of labor time, but it also allows users to search for jobs that are scheduled or assigned to you and all pending and progress jobs. Check out this page for more details: https://www.simpro.us/solutions/simpro-mobile.

We also appreciate your feedback on the initial implementation and training. We understand it's a time and financial commitment. Because simPRO touches every area of your business, allowing 4-5 days of training means we can work through your unique workflow to customize the content to specifically align with your business goals. We ensure everyone on your team understands how to get the most from simPRO, so you can get up and running as quickly as possible.
Best, Team simPRO

Joel A.
Classificação geral
  • Setor: Construção
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

simPRO works well for our us

Avaliado em 10/10/2019

The software has really improved the overall functionality of our business as a whole. There are...

The software has really improved the overall functionality of our business as a whole. There are flaws in the simPRO Enterprise software... but I would still say that it is the best software for our business, that I could see. We tried many other software packages... and none of them had as many features and worked as well with our workflow.

Vantagens

The workflow in simPRO is quite comprehensive and yet logical. We love the ability to turn a lead into a quote... then track it into a job, and to an invoice and payment. The fact that our staff can login to the software anywhere in the world makes working on the road so easy.

Quoting in simPRO can be easy and straightforward when the software is set up properly.

The simPRO Mobile App is logical and easy for our technicians to add time and materials to in the field. The ability to easily add photos and attachments to the job is a nice feature. Also, tracking asset information and test readings is another great feature.

Invoicing is logical and fairly easy. Taking payments and giving credit memos is also very easy to do.

Inventory management, purchase orders, vendor receipts and vendor invoices are all handled quite well. We struggle keeping up with our vendor receipts, but we like the workflow.

We also like the project management aspect of the software.

Desvantagens

Learning the software was hard for a lot of our employees. Although the software is logical, it's not always straightforward to do certain tasks. Because simPRO is such a global software, certain features do not always translate to Canadian business practice.

We find the inventory management part of the software to be a little overwhelming.... and adding/removing parts on work orders can be hard.

Razões para escolher o simPRO

We need a cloud based software that was easier for us to schedule. We also needed a software that worked seamlessly with Quickbooks. simPRO works very well with Quickbooks Enterprise after some initial setup work.

Razões para mudar para o simPRO

The simPRO workflow seemed the most logical and ultimately checked off the most "boxes" from a features standpoint.

Resposta do simPRO Software

Hi Joel, thanks for your review! We're happy to hear that simPRO has helped your business in so many areas of your workflow. If you ever run into any issues or need help with any simPRO features, visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources.
Best, Team simPRO

Exibindo 5 avaliações de 84 Leia todas as avaliações

Perguntas frequentes sobre o simPRO

Abaixo estão algumas perguntas frequentes sobre o simPRO.

O simPRO oferece os seguintes planos de pagamento:

  • A partir de:
  • Teste Grátis: Não disponível

NZ pricing, exc GST. Does not include implementation & training.

Os clientes habituais do simPRO são:

2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

O simPRO está nos seguintes idiomas:

espanhol, inglês

O simPRO é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O simPRO se integra com os seguintes aplicativos:

Google Calendar, MYOB Essentials, Microsoft Outlook, QuickBooks Online Advanced, Quickbooks Online, Square Payments, Xero, Zapier

O simPRO oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para simPRO.