simPRO

simPRO

Streamline operations. Increase profits. Grow your business.

4.4/5 (37 avaliações)

Resumo do simPRO

simPRO is a powerful job management software solution created by trade contractors, for trade contractors. If your business struggles with quoting multi-stage projects, managing inventory, communicating with technicians, or any other areas of your workflow, simPRO provides a streamlined platform to address your pressing challenges all while helping you increase productivity and profits.

More than 120,000 field service professionals in the commercial and residential spaces trust simPRO for workflow management. simPRO combines cloud-based software for the office with mobile apps for technicians for superior office to field connectivity.

simPRO is a top-rated choice in the field service industry due to easily-accessible customer support, online help guides, in-depth implementation and training, and consistent software updates that are tailored to customers’ needs. Additionally, simPRO connects with QuickBooks and Xero for streamlined accounting and job management.

Preços

A partir de
N/A
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Austrália, Reino Unido, Estados Unidos

Idiomas

Inglês, Espanhol

simPRO - Avaliações

Classificação geral
4.4/5
84% avaliações positivas
27
Excelente
4
Muito bom
1
Média
2
Ruim
3
Péssimo
Carl V.
Traduzir com Google

The best software I ever got, been using a year and has transformed my business.

Usado Diariamente durante Mais de um ano
Avaliado em 11/01/2018
Fonte da avaliação: Capterra

Vantagens

I have tried all of them and this is truly cloud based, it keep all my suppliers, customers, employees and subcontractors details in one place and tracks all reminders like contracts and certificates and suppliers insurances and training need.
The quoting system is the best we have used and it produces great looking quotes very easily.
Once you have secured a project costing a job from labour to materials and subcontractors is effortless. We use it for jobs from £75 to £5m and everyone in our business loves it.
It give you complete visibility on profit and costs.
We also use it to create all purchase orders, subcontract orders and everyone in the business does there time sheet on it, my payroll now takes 60 minutes as opposed most of the day.

We have saved more than the cost of this software in admin costs alone, the pricing model is great as you can kick off for just £70 per month.

We all invoice and raise progress applications on it and do all our debt collection.

We also manage our vehicle fleet, plant and have clients who log in to give us work and also monitor their assets we maintain.

It has a task feature which is average and we don't use it for project management as there are much better free online soltuions for Gantt charts etc.

It is very powerful and so will seem daunting for smaller companies And technophobes, but in reality I taught my 10 year old to use it in 5 mins.

I used Trimble before this.

Desvantagens

Word processing could be slicker but there is an easy Work around.

Rest of bugs they have resolved, it gets constant updates and upgrades.

Resposta do simPRO Software

Hi Carl, wow! Thank you so much for your detailed feedback. We¿re so happy to see just how much our business has helped you, and how satisfied you are with our service. With regards to your comments on Word processing, feel free to contact our support team on 0800 622 6376 if you require assistance, otherwise, please don¿t hesitate to head over to our Ideas Portal (which can be found at http://helpguide.simprogroup.com/Content/simPRO-Ideas-Portal-Guidelines.htm) to put your suggestions in about how we could improve! From, Team simPRO.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

John S.
Traduzir com Google

SimPro has made my life much easier in securing new business. Everything I require is right there.

Usado Diariamente durante 6 a 12 meses
Avaliado em 06/04/2018
Fonte da avaliação: Capterra

Increased sales. Better organizing of prospects, jobs and client needs.

Vantagens

The system is very user friendly. I am able to log in all my prospects and keep an accurate record of all contacts, calls made emails sent and received. Attachments for all documents at your fingertips. Since many of my prospects have multiple sites, I can list each site with on-premises contacts for our scheduling and operations department. Nothing falls through the cracks. The training and assistance from the SimPro Staff is magnificent. SimPro professionals are outstanding. They conducted the training and made certain our team was comfortable with SimPro before leaving. For those of us who have basic technological skills, the help I received from SimPro is amazing. This is the type of staff who connects with me just to, "say hello and how are things going?" This is not too common in today's business environment. Clients are thrilled that during a meeting I can pull up Simpro and provide answers to all their questions. I recommend SimPro to anyone who is looking for a user friendly CRM that works.

Desvantagens

I had to keep remembering to hit the save button following data input. Also, I had a bad habit of hitting the back key instead of cancel. Once I got over these it was smooth sailing.

Resposta do simPRO Software

Hi there John, we are so glad to hear that simPRO has made such an impact on your and your business. If you have any suggestions on how we can improve, please head on over to our Ideas Portal (http://helpguide.simprogroup.com/Content/simPRO-Ideas-Portal-Guidelines.htm) to send us your advice.

From, Team simPRO.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Jarey S.
Traduzir com Google

Streamlining our process

Usado Diariamente durante 1 a 5 meses
Avaliado em 07/06/2019
Fonte da avaliação: Capterra

I can leave town and still keep an eye on jobs, billing and progress. I can approve jobs, make modifications by just logging in from anywhere. The time it takes to do a task of my staff and myself has been reduced tremendously.
Finding a client file vs just looking it up in simPRO is huge time saver!

Vantagens

Saving of Staff time, less paperwork, easier to find info on clients quickly. Also the log of every event from who created a job, to notes from a phone call. Makes it easy to look at timeline.

Desvantagens

Not being able to share attatchments within software from office to field level without going outside of software. Not being able to modify inventory on completed invoice.
Trainers were great, but they were not familiar with my industry.

Resposta do simPRO Software

Hi Jarey, thank you for taking the time to review simPRO! We're glad to hear that simPRO is helping you save time in your daily operations. If you need any additional help with attachments, invoicing, or other simPRO features, please refer to the simPRO helpdesk: https://helpdesk.simprogroup.com.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Justin S.
Traduzir com Google

Great experience overall! Amazing staff, especially training and support team!

Usado Diariamente durante 6 a 12 meses
Avaliado em 15/03/2018
Fonte da avaliação: Capterra

Vantagens

Unlike a lot of other job management software we looked at, simPRO offers in-person training and live US support. The software itself is robust and offers plenty of functionality for our painting business, but it really comes down to the training and continued support. We looked at some cheaper options, and although training was an additional expense, it was worth every penny. Without the training, we would have been lost and unable to use the software. The trainers are great and keep training light and are knowledgeable business consultants. Highly recommend!!!

Desvantagens

The user interface and dashboard are a bit dated, but I know the development team is working on updating in the future. Other than that, no complaints! SimPRO runs our whole painting business operations and workflows.

Resposta do simPRO Software

Hi Justin, thank you for your review. We¿re always happy to see businesses take advantage of our training and support, and even happier when it leaves them feeling confident and satisfied. If you¿ve got any suggestions for further development and improvement of our product, please don¿t hesitate to head over to our Ideas Portal (which can be found at: http://helpguide.simprogroup.com/Content/Welcome.htm). As always, we appreciate the feedback!

From,
Team simPRO

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Avaliador Verificado
Traduzir com Google

Fantastic, business has been able to grow with zero additional admin cost.

Usado Diariamente durante Mais de dois anos
Avaliado em 11/01/2018
Fonte da avaliação: Capterra

Too many benefits to outline. it has helped us streamline our business and really push forward. I cant recommend simPRO enough. Now that more features are being developed it is getting stronger and stronger,

Vantagens

The system is user-friendly and very easy to navigate.

They have a great support team that are always available. An open API has allowed us to link the system with other software like Xero, Ground Plan and especially Allsaved Mobile.

Desvantagens

The schedule needs work.

Resposta do simPRO Software

Hi there, thank you for your kind words. We are glad to hear that our service is helping you to improve your business, and glad to hear that you are satisfied with our solutions! With regards to your suggestions for improvement, please do not hesitate to head over to our Ideas Portal (which can be found at http://helpguide.simprogroup.com/Content/simPRO-Ideas-Portal-Guidelines.htm) to lodge your suggestions! We really value our customer¿s ideas and contributions. From, Team simPRO

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10

Preço do simPRO

A partir de
N/A
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Recursos do simPRO

  • API
  • Acompanhamento de atividades
  • Armazenamento de documentos
  • Auditoria
  • Campos personalizados
  • Criação de relatórios personalizável
  • Dados em tempo real
  • Gerenciamento de faturas
  • Gestão de estoques
  • Importação/exportação de dados
  • Integração de terceiros
  • Notificações automáticas
  • Painel de atividades
  • Rastreamento de estoque
  • Relatórios e estatística
  • Relatórios em tempo real

  • Gestão de conformidade
  • Gestão do fluxo de trabalho
  • Monitoramento
  • Registro de auditoria

Mais informações sobre simPRO

Principais recursos do simPRO

  • Accounting Integration
  • Asset Maintenance
  • Customer Login
  • Customer Portal
  • Document Storage
  • Estimating
  • Field Mobility
  • Internet of Things
  • Invoice Management
  • Invoices
  • Invoicing
  • Mobile Integration
  • Multi-tasking
  • Project Management
  • Purchasing
  • Real Time Data
  • Real Time Reporting
  • Scheduling
  • Service Management
  • Stock Control
  • VOIP integration
  • Vehicle Tracking

Vantagens

simPRO has many features to simplify your workflow:
- Increase billable hours with automated tasks for dispatching, scheduling, inventory management, and more
- Track your multi-stage projects from start to finish
- Connect office operations with work in the field with simPRO Mobile
- Gain vital visibility into business status and financials with detailed reports

Perguntas frequentes sobre o simPRO

Abaixo estão algumas perguntas frequentes sobre o simPRO.

P: Que tipo de planos o simPRO oferece?

O simPRO oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Avaliação gratuita: Não disponível

P: Quais são os principais recursos do simPRO?

O simPRO oferece os seguintes recursos:

  • Accounting Integration
  • Asset Maintenance
  • Customer Login
  • Customer Portal
  • Document Storage
  • Estimating
  • Field Mobility
  • Internet of Things
  • Invoice Management
  • Invoices
  • Invoicing
  • Mobile Integration
  • Multi-tasking
  • Project Management
  • Purchasing
  • Real Time Data
  • Real Time Reporting
  • Scheduling
  • Service Management
  • Stock Control
  • VOIP integration
  • Vehicle Tracking

P: Quem costuma usar o simPRO?

Os clientes habituais do simPRO são:

Grandes empresas, Empresas de médio porte, Administrações públicas, Pequenas empresas

P: Em que idioma o simPRO está?

O simPRO está nos seguintes idiomas:

Inglês, Espanhol

P: Que tipo de planos o simPRO oferece?

O simPRO tem os seguintes planos de preços:

Assinatura

P: O simPRO é compatível com disponíveis móveis?

O simPRO é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O simPRO se integra com quais outros aplicativos?

O simPRO se integra com os seguintes aplicativos:

Google Calendar, Groundplan, MYOB Essentials, MYOB Essentials, QuickBooks, QuickBooks Online, QuickBooks Online, Xero, Xero

P: Que nível de suporte o simPRO oferece?

O simPRO oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo