simPRO

simPRO

Streamline operations. Increase profits. Grow your business.

4.4/5 (66 avaliações)

Resumo do simPRO

O que é o simPRO?

simPRO is a powerful job management software solution created by trade contractors, for trade contractors. If your business struggles with quoting multi-stage projects, managing inventory, communicating with technicians, or any other areas of your workflow, simPRO provides a streamlined platform to address your pressing challenges all while helping you increase productivity and profits. More than 120,000 field service professionals in the commercial and residential spaces trust simPRO for workflow management. simPRO combines cloud-based software for the office with mobile apps for technicians for superior office to field connectivity. simPRO is a top-rated choice in the field service industry due to easily-accessible customer support, online help guides, in-depth implementation and training, and consistent software updates that are tailored to customers’ needs. Additionally, simPRO connects with QuickBooks and Xero for streamlined accounting and job management.

Resumo do simPRO

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Recursos do simPRO

Dispositivos
Porte da empresa
P M G
Mercados
Austrália, Reino Unido, Estados Unidos
Idiomas
Inglês, Espanhol

Capturas de tela

Captura de tela do simPRO: Import major supplier catalog
Captura de tela do simPRO: Import major supplier catalog Captura de tela do simPRO: Capture customer's information easily Captura de tela do simPRO: Easily revise and adjust your estimates

simPRO - Avaliações

simPRO - Avaliações

Classificação geral
4.4
/
5 66 avaliações
Excelente
42

Muito bom
16

Regular
2

Ruim
3

Péssimo
3

Relação qualidade/preço
4.3
Recursos
4.2
Praticidade
4.1
Suporte ao cliente
4.3
88% dos usuários recomendam este app
Rob H.

Robust and intuitive field management software

Overall, this has been an amazing experience for us. The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.


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Robert S.

SimPRO and ProSec Integration

SimPRO is a great tool to use for the type of business we operate. It helps us manage material and labor costs very effectively. Once you are properly trained and understand how the system works, preparing quotes is quick and the documents are professional looking.


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Joel A.

simPRO works well for our us

The software has really improved the overall functionality of our business as a whole. There are flaws in the simPRO Enterprise software... but I would still say that it is the best software for our business, that I could see. We tried many other software packages... and none of them had as many features and worked as well with our workflow.


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Timothy O.

Comprehensive Solution

Implementing simPRO is one of the more significant reasons for our growth over the past five years. Having visibility into job costing throughout the project rather than just when the project is finished, has allowed us to spot and react to project issues earlier. The ability to view a project from start to finish, including all job purchases, labor entries as well as customer invoices and the status of payments, has liberated management to concentrate on more strategic issues to drive growth and improve overall.


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Nichole S.

Worth every penny!

Our workflow is much more efficient and all users can easily see the information they need to do their jobs. The implementation/set-up was essential in getting us up and running quickly and without the frustrations that can come with learning anything new. Our Implementation Consultant has been fantastic! I have been in contact multiple times with the Help Desk/Software Support and they are great too!


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Rob H.
Setor: Construção
Porte da empresa: 2-10 funcionários
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Robust and intuitive field management software

Usado Diariamente durante 1 a 5 meses
Avaliado em 14/10/2019
Fonte da avaliação: Capterra

Overall, this has been an amazing experience for us. The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.

Vantagens

When it comes to field service management this is custom software which is hard to beat. simPRO is bringing a new level and caliber of organization and efficiency to our business and we are still implementing all that it offers. Our field techs now have vastly more relevant information at their fingertips than ever before which is empowering them to be more productive, efficient, and professional.

Desvantagens

There are a few confusing aspects of the contacts database and how it relates and connects to jobs, quotes, customers, etc. There are a number of static fields which do not populate from the existing customer database when it seems they should. For instance, if we have an existing contact, we can not simply lookup and connect it to a site contact or invoice contact without some hoops and hurdles.

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Resposta do simPRO Software

Hi Rob, thanks for taking the time to review simPRO! We're glad to hear that simPRO is helping your business become more organized and efficient.

We encourage you to submit your ideas in regards to the contacts database to the Ideas Portal (go to "Help > "Suggest an Idea" in your simPRO build). Our dedicated product development team uses customer suggestions to regularly enhance simPRO features. If you need any other assistance, visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources.
Best, Team simPRO

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Robert S.
Setor: Segurança e investigações
Porte da empresa: 13-50 funcionários
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SimPRO and ProSec Integration

Usado Diariamente durante Mais de um ano
Avaliado em 10/10/2019
Fonte da avaliação: Capterra

SimPRO is a great tool to use for the type of business we operate. It helps us manage material and labor costs very effectively. Once you are properly trained and understand how the system works, preparing quotes is quick and the documents are professional looking.

Vantagens

Job costing is an important concern for us and SimPRO does an excellent job of tracking job costs. We are hoping for continual development in the ease of use for tracking labor and time on the job, but overall, SimPRO does a great job of job cost management.

Desvantagens

Seems clunky and non-intuitive at first and training from SimPRO after the initial roll out is not complimentary and quite costly. Also, there are some features that I wish could be improved, such as contract / agreement integration and a more intuitive way to find / locate jobs on the fly using the mobile app. I am looking forward to the rollout of the new SimPRO Mobile app, which may address the later concern.

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Resposta do simPRO Software

Hi Robert, thanks for your feedback. We're glad that simPRO has helped your business with job costing. Regarding searching for jobs, the new simPRO Mobile app not only eases tracking of labor time, but it also allows users to search for jobs that are scheduled or assigned to you and all pending and progress jobs. Check out this page for more details: https://www.simpro.us/solutions/simpro-mobile.

We also appreciate your feedback on the initial implementation and training. We understand it's a time and financial commitment. Because simPRO touches every area of your business, allowing 4-5 days of training means we can work through your unique workflow to customize the content to specifically align with your business goals. We ensure everyone on your team understands how to get the most from simPRO, so you can get up and running as quickly as possible.
Best, Team simPRO

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Joel A.
Setor: Construção
Porte da empresa: 13-50 funcionários
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simPRO works well for our us

Usado Diariamente durante 6 a 12 meses
Avaliado em 10/10/2019
Fonte da avaliação: Capterra

The software has really improved the overall functionality of our business as a whole. There are flaws in the simPRO Enterprise software... but I would still say that it is the best software for our business, that I could see. We tried many other software packages... and none of them had as many features and worked as well with our workflow.

Vantagens

The workflow in simPRO is quite comprehensive and yet logical. We love the ability to turn a lead into a quote... then track it into a job, and to an invoice and payment. The fact that our staff can login to the software anywhere in the world makes working on the road so easy.

Quoting in simPRO can be easy and straightforward when the software is set up properly.

The simPRO Mobile App is logical and easy for our technicians to add time and materials to in the field. The ability to easily add photos and attachments to the job is a nice feature. Also, tracking asset information and test readings is another great feature.

Invoicing is logical and fairly easy. Taking payments and giving credit memos is also very easy to do.

Inventory management, purchase orders, vendor receipts and vendor invoices are all handled quite well. We struggle keeping up with our vendor receipts, but we like the workflow.

We also like the project management aspect of the software.

Desvantagens

Learning the software was hard for a lot of our employees. Although the software is logical, it's not always straightforward to do certain tasks. Because simPRO is such a global software, certain features do not always translate to Canadian business practice.

We find the inventory management part of the software to be a little overwhelming.... and adding/removing parts on work orders can be hard.

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Resposta do simPRO Software

Hi Joel, thanks for your review! We're happy to hear that simPRO has helped your business in so many areas of your workflow. If you ever run into any issues or need help with any simPRO features, visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources.
Best, Team simPRO

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Timothy O.
Setor: Construção
Porte da empresa: 13-50 funcionários
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Comprehensive Solution

Usado Diariamente durante Mais de dois anos
Avaliado em 09/10/2019
Fonte da avaliação: Capterra

Implementing simPRO is one of the more significant reasons for our growth over the past five years. Having visibility into job costing throughout the project rather than just when the project is finished, has allowed us to spot and react to project issues earlier. The ability to view a project from start to finish, including all job purchases, labor entries as well as customer invoices and the status of payments, has liberated management to concentrate on more strategic issues to drive growth and improve overall.

Vantagens

I like that we can track a job/project through the entire process starting with Lead Generation to creating an Estimate and then converting the estimate into a Job/Project all the way through to the final invoice. All stages of the project life cycle can be tracked and job-costing is a breeze because all job Purchase Orders, technician time sheets, etc. are visible.
The inventory management capabilities are a significant improvement over our previous methods. Having all of our vendor's products entered into the Catalog with visibility into our current on-hand inventory makes things more efficient during the estimating process and provides means of controlling how and when materials are assigned to jobs.

Desvantagens

The user interface can be improved a little to make accessing information a bit more intuitive. It is not difficult by any measure, but I would like to see more flexibility and drag-and-drop capabilities - especially with the estimating portion.

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Resposta do simPRO Software

Hi Tim, thanks for your review! We're happy to hear that simPRO has contributed to your business growth. If you run into any issues or need any help with simPRO features, reach out to our Customer Support team or visit the simPRO Help Guide: https://helpguide.simprogroup.com.
Best, Team simPRO

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Nichole S.
Setor: Segurança e investigações
Porte da empresa: 2-10 funcionários
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Worth every penny!

Usado Diariamente durante 1 a 5 meses
Avaliado em 04/10/2019
Fonte da avaliação: Capterra

Our workflow is much more efficient and all users can easily see the information they need to do their jobs. The implementation/set-up was essential in getting us up and running quickly and without the frustrations that can come with learning anything new. Our Implementation Consultant has been fantastic! I have been in contact multiple times with the Help Desk/Software Support and they are great too!

Vantagens

Rather than a cookie cutter software, we were able to build simPRO specifically for OUR company's needs. It is saving us more time than I ever imagined! It is user friendly from both the administration and technician standpoint. My technicians are actually excited about using simPRO because it is straightforward and efficient.

Desvantagens

It has taken time to get it up and running just the way we want it, but that would be the case with any software.

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Resposta do simPRO Software

Hi Nichole, thank you for taking the time to review simPRO! We're glad to hear that your technicians have had a positive experience with our software. If you ever need help with any simPRO features, be sure to visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources.
Best, Team simPRO

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
8.6/10
Baseado em 66 usuários
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Preço do simPRO

Preço do simPRO

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço
Relação qualidade/preço
4.3/5
Baseado em 66 usuários
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Recursos do simPRO

Recursos do simPRO

API
Acompanhamento de atividades
Armazenamento de documentos
Auditoria
Cobrança e faturamento
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de faturas
Gestão de conformidade
Gestão de estoques
Gestão do fluxo de trabalho
Importação/exportação de dados
Integração de terceiros
Monitoramento
Notificações automáticas
Painel de atividades
Rastreamento de estoque
Registro de auditoria
Relatórios e estatística
Relatórios em tempo real
Recursos
4.2/5
Baseado em 66 usuários
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Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Mais informações sobre simPRO

Mais informações sobre simPRO

Principais recursos do simPRO

  • Accounting Integration
  • Asset Maintenance
  • Customer Login
  • Customer Portal
  • Document Storage
  • Estimating
  • Field Mobility
  • Internet of Things
  • Invoice Management
  • Invoices
  • Invoicing
  • Mobile Integration
  • Multi-tasking
  • Project Management
  • Purchasing
  • Real Time Data
  • Real Time Reporting
  • Scheduling
  • Service Management
  • Stock Control
  • VOIP integration
  • Vehicle Tracking

Vantagens

simPRO has many features to simplify your workflow:
- Increase billable hours with automated tasks for dispatching, scheduling, inventory management, and more
- Track your multi-stage projects from start to finish
- Connect office operations with work in the field with simPRO Mobile
- Gain vital visibility into business status and financials with detailed reports

Perguntas frequentes sobre o simPRO

Perguntas frequentes sobre o simPRO

Abaixo estão algumas perguntas frequentes sobre o simPRO.

P: Que tipo de planos o simPRO oferece?

O simPRO oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Teste Grátis: Não disponível

P: Quais são os principais recursos do simPRO?

O simPRO oferece os seguintes recursos:

  • Accounting Integration
  • Asset Maintenance
  • Customer Login
  • Customer Portal
  • Document Storage
  • Estimating
  • Field Mobility
  • Internet of Things
  • Invoice Management
  • Invoices
  • Invoicing
  • Mobile Integration
  • Multi-tasking
  • Project Management
  • Purchasing
  • Real Time Data
  • Real Time Reporting
  • Scheduling
  • Service Management
  • Stock Control
  • VOIP integration
  • Vehicle Tracking

P: Quem costuma usar o simPRO?

Os clientes habituais do simPRO são:

Grandes empresas, Empresas de médio porte, Administrações públicas, Pequenas empresas

P: Em que idioma o simPRO está?

O simPRO está nos seguintes idiomas:

Inglês, Espanhol

P: Que tipo de planos o simPRO oferece?

O simPRO tem os seguintes planos de preços:

Assinatura

P: O simPRO é compatível com disponíveis móveis?

O simPRO é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O simPRO se integra com quais outros aplicativos?

O simPRO se integra com os seguintes aplicativos:

Google Calendar, Groundplan, MYOB Essentials, MYOB Essentials, QuickBooks, QuickBooks Online, QuickBooks Online, Xero, Xero

P: Que nível de suporte o simPRO oferece?

O simPRO oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo