simPRO

Streamline operations. Increase profits. Grow your business.

4,3 /5 (81 avaliações) Escreva uma avaliação!

Resumo do simPRO

O que é o simPRO?

simPRO is a powerful job management software solution created by trade contractors, for trade contractors. If your business struggles with quoting multi-stage projects, managing inventory, communicating with technicians, or any other areas of your workflow, simPRO provides a streamlined platform to address your pressing challenges all while helping you increase productivity and profits.

More than 120,000 field service professionals in the commercial and residential spaces trust simPRO for workflow management. simPRO combines cloud-based software for the office with mobile apps for technicians for superior office to field connectivity.

simPRO is a top-rated choice in the field service industry due to easily-accessible customer support, online help guides, in-depth implementation and training, and consistent software updates that are tailored to customers’ needs. Additionally, simPRO connects with QuickBooks and Xero for streamlined accounting and job management.

Resumo do simPRO

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Recursos do simPRO

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Reino Unido, Austrália
Idiomas
Espanhol, Inglês

Mídias

Import major supplier catalog
Capture customer's information easily
Easily revise and adjust your estimates
Captura de tela do simPRO: Import major supplier catalog Captura de tela do simPRO: Capture customer's information easily Captura de tela do simPRO: Easily revise and adjust your estimates

simPRO - Avaliações

simPRO - Avaliações

Classificação geral
4,3
/
5
Excelente
51

Muito bom
17

Regular
4

Ruim
3

Péssimo
6

Relação qualidade/preço
4,2
Recursos
4,1
Praticidade
4
Suporte ao cliente
4,2
84% dos usuários recomendam este app
Lori M.

Best overall Service/Project Software on the Market

It has saved us money overall by bringing all employees into the same software program eliminating unnecessary phone calls and conversations internally to determine job status, order status, etc. Customer service is amazing from the training, hand holding during implementation and customer support after the sale. simPRO believes in relationships with their clients. They don't sell you then disappear.


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Rob H.

Robust and intuitive field management software

Overall, this has been an amazing experience for us. The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.


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Gerald S.

SimPRO for commercial HVAC


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Elizabeth D.

Great Customer Service

From the beginning everyone I have worked with has been incredible. If they don't have an answer for you right at the moment they will always go back to the drawing board and figure a solution out for you. They are customer focused and truly do whatever they can to make your company run smoothly.


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Robert S.

SimPRO and ProSec Integration

SimPRO is a great tool to use for the type of business we operate. It helps us manage material and labor costs very effectively. Once you are properly trained and understand how the system works, preparing quotes is quick and the documents are professional looking.


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Lori M.
Setor: Segurança pública
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Best overall Service/Project Software on the Market

Usado Diariamente durante 1 a 5 meses
Avaliado em 04/01/2019
Fonte da avaliação: Capterra

It has saved us money overall by bringing all employees into the same software program eliminating unnecessary phone calls and conversations internally to determine job status, order status, etc. Customer service is amazing from the training, hand holding during implementation and customer support after the sale. simPRO believes in relationships with their clients. They don't sell you then disappear.

Vantagens

simPRO allowed us to bring all of our employees together into one software package from lead to quote to job management to invoicing and receiving payments. It even tracks field personnel time. This allowed us to cancel several other software programs that we were using and got everybody on the same page saving time which saves money.

Desvantagens

It takes some time to learn all the nuances of the program to become fluent in "simPROese".

Traduzido para o Português

Resposta do simPRO Software

Hi there Lori. Great to hear feedback from you, and to hear that you, and your business, are happy with the service that we provide. As always, if you require ongoing support with simPRO¿s solutions, we encourage you to contact your local Support Team to voice your feedback so we can assist. For our contact details, follow this link and scroll to the bottom of the page for our contact information across the globe: http://helpguide.simprogroup.com/Content/Welcome.htm From Team simPRO

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Rob H.
Setor: Construção
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Robust and intuitive field management software

Usado Diariamente durante 1 a 5 meses
Avaliado em 14/10/2019
Fonte da avaliação: Capterra

Overall, this has been an amazing experience for us. The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.

Vantagens

When it comes to field service management this is custom software which is hard to beat. simPRO is bringing a new level and caliber of organization and efficiency to our business and we are still implementing all that it offers. Our field techs now have vastly more relevant information at their fingertips than ever before which is empowering them to be more productive, efficient, and professional.

Desvantagens

There are a few confusing aspects of the contacts database and how it relates and connects to jobs, quotes, customers, etc. There are a number of static fields which do not populate from the existing customer database when it seems they should. For instance, if we have an existing contact, we can not simply lookup and connect it to a site contact or invoice contact without some hoops and hurdles.

Traduzido para o Português

Resposta do simPRO Software

Hi Rob, thanks for taking the time to review simPRO! We're glad to hear that simPRO is helping your business become more organized and efficient.

We encourage you to submit your ideas in regards to the contacts database to the Ideas Portal (go to "Help > "Suggest an Idea" in your simPRO build). Our dedicated product development team uses customer suggestions to regularly enhance simPRO features. If you need any other assistance, visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources.
Best, Team simPRO

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Gerald S.
Setor: Serviços de Facilities
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

SimPRO for commercial HVAC

Usado Diariamente durante 6 a 12 meses
Avaliado em 20/05/2020
Fonte da avaliação: Capterra

Vantagens

The software is relatively easy to use once you understand the workflow. Setting up the system for the first time was very easy. Customer support has been good. The quotes portion of this software is a breeze.

Desvantagens

Over all this software to me has more pros than cons although some of the cons are very big in my line of work as a commercial HVAC Mechanical Contractor. The office, administration, scheduling , quoting and reports are very good though the tech work orders (ie job cards as SimPRO calls them) are probably the one of the largest pains we suffer with as a commercial HVAC Mechanical Service Company. The main problem is that Simpro will not allow you to create one Service Ticket to send to the customer that shows the techs write up of the worked performed, the techs on the job and the total hours. If two techs worked on a centrifugal chiller tear down for two weeks Simpro would generate a service write up with the same job number for each tech for each day. That’s two Simpro Service tickets a day for two weeks which totals 20 Service tickets that we have to send the customer just to show the total hours worked each day versus having one service ticket that the customer signs showing tech names and the total hours worked each day. We have talked to Simpro Support about this and there is nothing they can do or will do about this.
On the accounting and estimating side of this software Simpro uses Margin percentage (Simpro calls it Gross Margin) and not Gross Margin dollars. From what I understand Simpro originated in Australia and they use mark up percentage where as in America we use Gross Margin so beware.

Traduzido para o Português

Resposta do simPRO Software

Hi Gerald,

Thank you for your feedback. We're glad to hear that it has been easy for you to use simPRO for your business. In regards to your technical issues, our US-based Customer Success team is happy to work with you to provide a solution. Please reach out to [email protected]
Best, Team simPRO

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 4.0/10

Elizabeth D.
Setor: Serviços ao consumidor
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Great Customer Service

Usado Diariamente durante 6 a 12 meses
Avaliado em 21/07/2020
Fonte da avaliação: Capterra

From the beginning everyone I have worked with has been incredible. If they don't have an answer for you right at the moment they will always go back to the drawing board and figure a solution out for you. They are customer focused and truly do whatever they can to make your company run smoothly.

Vantagens

Their customer service is awesome. There are so many different ways to get in touch with someone and they're quick to respond.

Desvantagens

There are some aspects of it that make a little difficult for pool companies to operate from, but just makes you think outside of the box and change your business structure.

Traduzido para o Português

Resposta do simPRO Software

Hi Elizabeth, thank you for taking the time to review simPRO! We're happy to hear that you've had such a positive experience with our Customer Support team.
Best,
Team simPRO

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Robert S.
Setor: Segurança e investigações
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

SimPRO and ProSec Integration

Usado Diariamente durante Mais de um ano
Avaliado em 10/10/2019
Fonte da avaliação: Capterra

SimPRO is a great tool to use for the type of business we operate. It helps us manage material and labor costs very effectively. Once you are properly trained and understand how the system works, preparing quotes is quick and the documents are professional looking.

Vantagens

Job costing is an important concern for us and SimPRO does an excellent job of tracking job costs. We are hoping for continual development in the ease of use for tracking labor and time on the job, but overall, SimPRO does a great job of job cost management.

Desvantagens

Seems clunky and non-intuitive at first and training from SimPRO after the initial roll out is not complimentary and quite costly. Also, there are some features that I wish could be improved, such as contract / agreement integration and a more intuitive way to find / locate jobs on the fly using the mobile app. I am looking forward to the rollout of the new SimPRO Mobile app, which may address the later concern.

Traduzido para o Português

Resposta do simPRO Software

Hi Robert, thanks for your feedback. We're glad that simPRO has helped your business with job costing. Regarding searching for jobs, the new simPRO Mobile app not only eases tracking of labor time, but it also allows users to search for jobs that are scheduled or assigned to you and all pending and progress jobs. Check out this page for more details: https://www.simpro.us/solutions/simpro-mobile.

We also appreciate your feedback on the initial implementation and training. We understand it's a time and financial commitment. Because simPRO touches every area of your business, allowing 4-5 days of training means we can work through your unique workflow to customize the content to specifically align with your business goals. We ensure everyone on your team understands how to get the most from simPRO, so you can get up and running as quickly as possible.
Best, Team simPRO

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Recomendação do usuário
8,6/10
Baseado em 81 usuários
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Preço do simPRO

Preço do simPRO

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço
Relação qualidade/preço
4,2/5
Baseado em 81 usuários
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Recursos do simPRO

Recursos do simPRO

API
Acompanhamento de atividades
Armazenamento de documentos
Auditoria
Cobrança e faturamento
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de documentos
Gestão de conformidade
Gestão de estoques
Gestão do fluxo de trabalho
Importação/exportação de dados
Integração de terceiros
Monitoramento
Notificações automáticas
Painel de atividades
Rastreamento de estoque
Registro de auditoria
Relatórios e estatística
Relatórios em tempo real
Recursos
4,1/5
Baseado em 81 usuários
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Categorias

Mais informações sobre simPRO

Mais informações sobre simPRO

Principais recursos do simPRO

  • Accounting Integration
  • Asset Maintenance
  • Customer Login
  • Customer Portal
  • Document Storage
  • Estimating
  • Field Mobility
  • Internet of Things
  • Invoice Management
  • Invoices
  • Invoicing
  • Mobile Integration
  • Multi-tasking
  • Project Management
  • Purchasing
  • Real Time Data
  • Real Time Reporting
  • Scheduling
  • Service Management
  • Stock Control
  • VOIP integration
  • Vehicle Tracking

Vantagens

simPRO has many features to simplify your workflow:
- Increase billable hours with automated tasks for dispatching, scheduling, inventory management, and more
- Track your multi-stage projects from start to finish
- Connect office operations with work in the field with simPRO Mobile
- Gain vital visibility into business status and financials with detailed reports

Perguntas frequentes sobre o simPRO

Perguntas frequentes sobre o simPRO

Abaixo estão algumas perguntas frequentes sobre o simPRO.

P: Que tipo de planos o simPRO oferece?

O simPRO oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Teste Grátis: Não disponível

P: Quais são os principais recursos do simPRO?

O simPRO oferece os seguintes recursos:

  • Accounting Integration
  • Asset Maintenance
  • Customer Login
  • Customer Portal
  • Document Storage
  • Estimating
  • Field Mobility
  • Internet of Things
  • Invoice Management
  • Invoices
  • Invoicing
  • Mobile Integration
  • Multi-tasking
  • Project Management
  • Purchasing
  • Real Time Data
  • Real Time Reporting
  • Scheduling
  • Service Management
  • Stock Control
  • VOIP integration
  • Vehicle Tracking

P: Quem costuma usar o simPRO?

Os clientes habituais do simPRO são:

Pequenas empresas, Grandes empresas, Administrações públicas, Empresas de médio porte

P: Em que idioma o simPRO está?

O simPRO está nos seguintes idiomas:

Espanhol, Inglês

P: Que tipo de planos o simPRO oferece?

O simPRO tem os seguintes planos de preços:

Assinatura

P: O simPRO é compatível com disponíveis móveis?

O simPRO é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O simPRO se integra com quais outros aplicativos?

O simPRO se integra com os seguintes aplicativos:

Google Calendar, Groundplan, MYOB Essentials, MYOB Essentials, Microsoft Outlook, Profit Rhino, QuickBooks Online, QuickBooks Online, Xero, Xero

P: Que nível de suporte o simPRO oferece?

O simPRO oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo