Kounta

Kounta

Point of Sale, Online POS & ePOS System, Restaurant Software

4.5/5 (105 avaliações)

Resumo do Kounta

O que é o Kounta?

From setup to your first sale and beyond the Kounta team is here to help get you up and running with the Point of Sale. Not that you'll need much help: its easy-to-navigate interface and intuitive functionality will have you setting up and selling products in no time. Customise your POS screen in any way you want so that Kounta adapts to the way you do business, rather than the other way around. But don't stop there: add any number of free, built-in add-ons that extend Kounta's use beyond a full-featured POS. Track inventory and get low stock alerts, automate PO generation, create customer accounts, get detailed reporting and insights on what your customers, and when. It's a new level of business intelligence for the small shop. Third party add-ons take you even further, with loyalty apps, employee rostering, and online ordering. Whether you have one store or ten or 100, you manage it all right from the secure back office, accessible through the web or a mobile. And the system is platform independent: it doesn't matter if you're running old POS terminals, Mac or Windows, tablets, or smartphones. Designed with hospitality in mind, Kounta's many features—like item variants and modifiers for inventory, easy discounting, or product components—work just as well with retail.

Resumo do Kounta

Preços

A partir de
US$ 60,00/mês

Opções de preços

Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço

DIY setup, training, maintenance and support which means any business can afford and scale up with Kounta.
$50/register billed monthly


Recursos do Kounta

Dispositivos
Porte da empresa
P M G
Mercados
Austrália, Canadá, Europa, Reino Unido, Estados Unidos
Idiomas
Inglês

Capturas de tela

Captura de tela do Kounta: Point of Sale
Captura de tela do Kounta: Point of Sale Captura de tela do Kounta: Products Layout Captura de tela do Kounta: Reporting Layout Captura de tela do Kounta: On Screen Look and Feel Captura de tela do Kounta:

Kounta - Avaliações

Kounta - Avaliações

Classificação geral
4.5
/
5 105 avaliações
Excelente
66

Muito bom
31

Regular
2

Ruim
3

Péssimo
3

Relação qualidade/preço
4.4
Recursos
4.3
Praticidade
4.5
Suporte ao cliente
4.5
92% dos usuários recomendam este app
Evan J.

Highly adaptable and intuitive POS

Kounta as a POS system has been able to grow with us, providing flexibility and ease of use that is a massive relief when you have the pressures of an expanding business to contend with.

The ability to simply add or subtract registers, combined with the functionality of a internet based system makes change relatively pain free. Wireless waiter stations, Albert pay terminals, Bluetooth printers (which I don't have but am excited about and will probably get), its all so easy to use.

Why pay thousands of dollars in cabling, installation costs and labour in setting up your system? Good question - i'm not sure! Just research what you want - call Kounta, put it in and download the software... add your products, tailor it the way you want, and go for it!


Traduzir com Google
Greg K.

Kounta review from a "cloud integrator" perspective

I am a cloud integrator and have implemented a number of Xero + POS add-ons. I select Kounta for my customers purely on its hospitality focus and it's table management add-on. I have been really impressed with how it handles the concept of modifiers and how smooth the integration is with Tyro electronic payments.

However, I feel that there is a lot of navigating around the 'back office' to get what you need to get done. The CSV data importers are good, but I still found I had to do many repetitive updates manually via the user interface that the importer didn't support. The user interface is a bit big and boxy for my liking but understandably some see this as a benefit if working off a tablet in a cafe most of the time.

The client registration process was a bit tedious (maybe at least for us implementers/advisers) but when up and running my customers love the product. The POS register is really powerful and soon after becoming power users the only niggling complaint I get are small enhancements to customisations which are unfortunately locked down in the product anyway. e.g. layouts on receipts, dockets, shortcuts panel, etc.

I have also been really impressed with Kounta's email support and communication on release notes. You can really tell they are working hard in making this product better and better. Personally, I would like to see more flexible pricing plans for store owners that have multiple (small-sized) cafes, which will hopefully encourage the greater use of bump screens for the Kitchen/Brewster and mobile registers where waiting staff can take orders + electronic payments at the table. Maybe I am just over the little pad and pencil.

In short, I am a big fan of Kounta POS in food & beverage. Totally recommend.


Traduzir com Google
Emma I.

Great system


Traduzir com Google
Gazebo R.

Absolutely fantastic product, team, and set up.

While originally using a completely outdated and problematic POS system, we were put in touch with the team at Kounta. They were explained as being the most genuine team in the business, but always on hand to help and with a system which really spoke for itself.

Not only was the recommendation totally correct, I am now the one spreading the word of just how simple the transition was, and how happy we are with the product.

Not only is it a really easy system to set up and organise, especially with the helpful team over at Tech Panty - a shout out to Andy who is such a 'yes-man' and always on the problem solving case - , we were completely changed over on such a tight time limit with absolutely no stress from our end.

We've been up and running for a few weeks now, and staff members who were completely dedicated to the old systems are now totally sold on the new system Kounta has provided. It is an easy system to set up, use on a day to day basis and fills all of the reporting tick boxes you can have.

The fact that these teams have worked in hospitality really shows through the product; it's set up like it has been trialed for a number of years with all issues that could have arisen already ironed out.

10/10.


Traduzir com Google
Leanne M.

Kounta for Cafe Use

We have found Kounta to be excellent for our cafe. Staff need no maths skills to operate it easily. the addition of photos makes product selection fast and accurate.

The only thing to watch is disgruntled staff that have been removed from rosters........they can sabotage the system by changing or deleting things. My advice, once they have been given notice immediately remove their access to Kounta and give them other duties until their time has been completed.


Traduzir com Google
Evan J.
Setor: Hospitais e Saúde
Porte da empresa: 13-50 funcionários
Traduzir com Google

Highly adaptable and intuitive POS

Usado Diariamente durante Mais de dois anos
Avaliado em 22/03/2017
Fonte da avaliação: Capterra

Kounta as a POS system has been able to grow with us, providing flexibility and ease of use that is a massive relief when you have the pressures of an expanding business to contend with.

The ability to simply add or subtract registers, combined with the functionality of a internet based system makes change relatively pain free. Wireless waiter stations, Albert pay terminals, Bluetooth printers (which I don't have but am excited about and will probably get), its all so easy to use.

Why pay thousands of dollars in cabling, installation costs and labour in setting up your system? Good question - i'm not sure! Just research what you want - call Kounta, put it in and download the software... add your products, tailor it the way you want, and go for it!

Vantagens

Ease of alteration and basic use for staff

Desvantagens

The back end of product input is a little cumbersome - a simply category/sub-category/sub-sub category system works best. Sometimes this is represented by Department/category/sub-category either way, it is far more flexible for product input, button organisation and more granular for reporting.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Greg K.
Traduzir com Google

Kounta review from a "cloud integrator" perspective

Avaliado em 26/02/2015
Fonte da avaliação: Capterra

I am a cloud integrator and have implemented a number of Xero + POS add-ons. I select Kounta for my customers purely on its hospitality focus and it's table management add-on. I have been really impressed with how it handles the concept of modifiers and how smooth the integration is with Tyro electronic payments.

However, I feel that there is a lot of navigating around the 'back office' to get what you need to get done. The CSV data importers are good, but I still found I had to do many repetitive updates manually via the user interface that the importer didn't support. The user interface is a bit big and boxy for my liking but understandably some see this as a benefit if working off a tablet in a cafe most of the time.

The client registration process was a bit tedious (maybe at least for us implementers/advisers) but when up and running my customers love the product. The POS register is really powerful and soon after becoming power users the only niggling complaint I get are small enhancements to customisations which are unfortunately locked down in the product anyway. e.g. layouts on receipts, dockets, shortcuts panel, etc.

I have also been really impressed with Kounta's email support and communication on release notes. You can really tell they are working hard in making this product better and better. Personally, I would like to see more flexible pricing plans for store owners that have multiple (small-sized) cafes, which will hopefully encourage the greater use of bump screens for the Kitchen/Brewster and mobile registers where waiting staff can take orders + electronic payments at the table. Maybe I am just over the little pad and pencil.

In short, I am a big fan of Kounta POS in food & beverage. Totally recommend.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Emma I.
Setor: Hotelaria
Porte da empresa: 13-50 funcionários
Traduzir com Google

Great system

Usado Diariamente durante Mais de dois anos
Avaliado em 28/09/2018
Fonte da avaliação: Capterra

Vantagens

Great easy system to use. Easy to change payment methods and products and downloading and updating on excel also possible. Just starting to sync with Xero so that’s good too. Customer support really has improved massively since we started using it 2 years ago. I would recommend as a good all rounder.

Desvantagens

Reporting in close detail has been a tricky one but with Kounta insights it seems to be improving although I think it’s still work in progress.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Gazebo R.
Setor: Restaurantes
Porte da empresa: 13-50 funcionários
Traduzir com Google

Absolutely fantastic product, team, and set up.

Usado Diariamente durante 1 a 5 meses
Avaliado em 14/02/2017
Fonte da avaliação: Capterra

While originally using a completely outdated and problematic POS system, we were put in touch with the team at Kounta. They were explained as being the most genuine team in the business, but always on hand to help and with a system which really spoke for itself.

Not only was the recommendation totally correct, I am now the one spreading the word of just how simple the transition was, and how happy we are with the product.

Not only is it a really easy system to set up and organise, especially with the helpful team over at Tech Panty - a shout out to Andy who is such a 'yes-man' and always on the problem solving case - , we were completely changed over on such a tight time limit with absolutely no stress from our end.

We've been up and running for a few weeks now, and staff members who were completely dedicated to the old systems are now totally sold on the new system Kounta has provided. It is an easy system to set up, use on a day to day basis and fills all of the reporting tick boxes you can have.

The fact that these teams have worked in hospitality really shows through the product; it's set up like it has been trialed for a number of years with all issues that could have arisen already ironed out.

10/10.

Vantagens

The ease of use, and the simplicity of the screens.

Desvantagens

Nothing.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Leanne M.
Setor: Alimentação e bebidas
Porte da empresa: 2-10 funcionários
Traduzir com Google

Kounta for Cafe Use

Usado Diariamente durante 6 a 12 meses
Avaliado em 12/03/2017
Fonte da avaliação: Capterra

We have found Kounta to be excellent for our cafe. Staff need no maths skills to operate it easily. the addition of photos makes product selection fast and accurate.

The only thing to watch is disgruntled staff that have been removed from rosters........they can sabotage the system by changing or deleting things. My advice, once they have been given notice immediately remove their access to Kounta and give them other duties until their time has been completed.

Vantagens

Overcomes the issue of staff not being able to read or do any math.
Provides multiple copies of invoices so that service can easily be tracked.
Allows lots of options to modify products which gives each client an individual experience.

Desvantagens

Takes ages to set up if you have hundreds of products and options......but it is worth doing.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
9.1/10
Baseado em 105 usuários
Compare as alternativas por recomendação dos usuários
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Preço do Kounta

Preço do Kounta

A partir de
US$ 60,00/mês
Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço

DIY setup, training, maintenance and support which means any business can afford and scale up with Kounta.
$50/register billed monthly

DIY setup, training, maintenance and support which means any business can afford and scale up with Kounta.
$50/register billed monthly

Relação qualidade/preço
4.4/5
Baseado em 105 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Kounta

Recursos do Kounta

API
Acompanhamento de atividades
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Dados em tempo real
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de CRM
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
4.3/5
Baseado em 105 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Mais informações sobre Kounta

Mais informações sobre Kounta

Principais recursos do Kounta

  • Add On Integrations
  • Build Intimate Customer Relationships
  • Free Knowledge Base Support
  • On-The-Go – Accessible
  • Online Support Centre
  • Open APIs
  • Powerful Reports and Statistics
  • Purchase Order Management
  • Simple Product Creation & Maintenance
  • Stock (Inventory) Control
  • Supports Unlimited Sites & Registers

Vantagens

- Bank Level Security

Banks invest in physical infrastructure, 128 bit encryption, and the personnel required to keep it all running and secure, because your money is important to them. We take the same precautions with your data, because our customers are important to us.

- Works On and Offline

Kounta's native ability to work offline mitigates the risks of computing in the cloud. Don't worry about your connection: if it goes, down, Kounta saves everything and syncs it when the outage is over

- Kounta plays well with others

The Kounta platform is built on Open APIs that we share with partners who want to develop their own apps to work with ours. Things like accounting, online ordering, marketing, loyalty/rewards programs are all valuable to a retail business, and Kounta connects with the best of them.

- Really…Real Time!

Stay connected with your business no matter where you are. Login to your Dashboard and get up to the minute stats and data on how each location is doing.

- Centralised Point of Sale

Manage all your sites from one interface containing one master database, and then roll out tweaks on more individual bases.

- No more patches
Since we run the server, and manage the software, we take care of all the software updates and hardware upgrades. You just use the software. That means you get instant access to new features, as soon as they’re ready

- Invisible IT that just works

With Kounta, you'll spend far less time and money each month on managing your IT. You'll probably spend no time. We're running everything behind the scenes, so downtime just isn't a concern.

Perguntas frequentes sobre o Kounta

Perguntas frequentes sobre o Kounta

Abaixo estão algumas perguntas frequentes sobre o Kounta.

P: Que tipo de planos o Kounta oferece?

O Kounta oferece os seguintes planos de pagamento:

A partir de: US$ 60,00/mês

Modelo de preços: Gratuito, Assinatura

Teste Grátis: Disponível

DIY setup, training, maintenance and support which means any business can afford and scale up with Kounta. $50/register billed monthly

P: Quais são os principais recursos do Kounta?

O Kounta oferece os seguintes recursos:

  • Add On Integrations
  • Build Intimate Customer Relationships
  • Free Knowledge Base Support
  • On-The-Go – Accessible
  • Online Support Centre
  • Open APIs
  • Powerful Reports and Statistics
  • Purchase Order Management
  • Simple Product Creation & Maintenance
  • Stock (Inventory) Control
  • Supports Unlimited Sites & Registers

P: Quem costuma usar o Kounta?

Os clientes habituais do Kounta são:

Grandes empresas, Empresas de médio porte, Administrações públicas, Pequenas empresas

P: Em que idioma o Kounta está?

O Kounta está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Kounta oferece?

O Kounta tem os seguintes planos de preços:

Gratuito, Assinatura

P: O Kounta é compatível com disponíveis móveis?

O Kounta é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O Kounta se integra com quais outros aplicativos?

O Kounta se integra com os seguintes aplicativos:

Collect Loyalty, Deputy, Ento, MYOB Essentials, Preno, ResBookPro, Saasu, Servmetrics, Tanda, Ximble

P: Que nível de suporte o Kounta oferece?

O Kounta oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo