Sellsy Retail

Sellsy Retail

Point of Sale - Sellsy - Online CRM/ Invoicing

4.5/5 (29 avaliações)

Resumo do Sellsy Retail

O que é o Sellsy Retail?

- Use your own gear or choose in our product range Sellsy offers a complete line of accessories for your point of sale needs: receipt printers, barcode scanner... Everything is available to create your POS system. Already equipped? No problem, the Sellsy cash till can be used in all situations. - A real time and global vision from your sales and inventory by POS Totally integrated in your Sellsy setup, the cash till allows you to monitor your sales in real time from Sellsy. t's also directly connected to your inventory.At any given time, you know exactly where you stand. - Engage your POS clients in a real CRM strategy Easily create client records from your tills and create CRM follow-ups from your Sellsy account. No complicated records to enter, an email is enough to start building a relationship. An easy and quick way to create a customer base, allowing you to easily communicate your promotions and special offers!

Resumo do Sellsy Retail

Preços

A partir de
US$ 30,90

Opções de preços

Teste Grátis
Código aberto
Relação qualidade/preço

Only pay for what you need
Our pricing is based on the options you choose: don't pay for useless stuff.

Main subscription
The only thing you need to get started

from $30.90
6 months (including 1 month free)$154.50
12 months (including 2 months free)$309.00

Additional user: $7.50/month
CRM pipelines add-on: $7.50/month per user using the add-on
Helpdesk: $15/month
Hours billing: $7.50/month per user using the add-on
Purchases management: $15/month
Inventory management: $20/month


Recursos do Sellsy Retail

Dispositivos
Porte da empresa
P M G
Mercados
Ásia, Austrália, Canadá, China, Europa e outros 5, Alemanha, Índia, Japão, América Latina, África e Oriente Médio
Idiomas
Inglês, Francês

Capturas de tela

Captura de tela do Sellsy Retail:
Captura de tela do Sellsy Retail: Captura de tela do Sellsy Retail: Captura de tela do Sellsy Retail: Captura de tela do Sellsy Retail:

Sellsy Retail - Avaliações

Sellsy Retail - Avaliações

Classificação geral
4.5
/
5 29 avaliações
Excelente
23

Muito bom
1

Regular
3

Ruim
1

Péssimo
1

Relação qualidade/preço
3.5
Recursos
3.7
Praticidade
4
Suporte ao cliente
3.8
83% dos usuários recomendam este app
Avaliador Verificado

Sellsy is not what it was. Look at the competition.

Hello everyone.
I rarely take the time to give my opinion on the solutions that I use, but then I had to do it.
Sellsy user for 3/4 years, I could follow the development of this tool. At first it was good (Invokit) startup atmosphere, interesting developments for a price of € 22 / month if settlement in the year if it was 24/25 I think. At the time, we could connect PrestaShop to Sellsy it was great.

Then Sellsy changed direction and wanted to be a tool for big companies, dropping all SMBs that used the solution and that had enabled Sellsy to be what it is now.

Sellsy became simply a money machine that even the commercial struggle to sell ...

As we go along, Sellsy took these customers in "hostage". Take for example the solution PrestaShop. When Sellsy developed a module "website" for online sales. It was bye bye the PrestaShop integration, now use our solution (worthy of a 1and1) and you pay +++. 40/50 € / month I think.

Then, the price of the solution itself has increased progressively. Increasing this 2016 is really not over.

Imagine a solution from 264 € HT / month, then 700 € HT / month with the addition of some modules and in 2016 I spend 700 € to 1500 € for the same thing.

And on top of that, remove the option to pay monthly, you get a good hostage clients who turns into a revolt.
The community manager at Sellsy has done its work, and the beginning of August, he removed the dozens of bad customer reviews on the Facebook page.

I invite you to look at other uncensored by Sellsy sites. Following a message left on the Facebook page of Sellsy I was contacted by many users in the same situation. Several people who have monthly pay them only a few days to leave or pay the amount in the year. Imagine the data to transfer, etc ...

The commercial have admitted the situation and that it was a management decision they apply.

I am aware of the situation because I was sponsoring people who are no longer on Sellsy since this year I met a Sellsy independent sales manager which now offers other solutions.

I quote another opinion from a user on another site: "The good news is that it allowed us to make us realize that there are solutions with more features for a price divided by 2 (vs. the old price!). in short, a blessing in disguise. If you need a billing tool, look at the side of Incwo, mesfactures.fr, quickbooks or manager oscar ... "


Traduzir com Google
Avaliador Verificado

Trade in 1 currency then it will be good for you. Number 1 if you are French...Sellsy has...

If you are looking for 1 application that will be your company central repository for storing and managing all incoming and outgoing email from clients, prospects, opportunities, support cases, multi currency purchase orders, invoices, quotes, expense tracking, inventory management and marketing then sellsy able to perform all of the above in the integrated manner provided you only work in 1 currency. If you are French or based in France then this is 100% best product for you.

On paper Sellsy markets itself as the complete all in one business platform however it fails in a few key areas for any business working internationally 1 is specific to multi currency. The issue is that while products/services in sellsy support multi currency selling prices they do not support multicurrency auto conversion on purchase orders. This renders the entire sales and purchasing part of their platform as a failure to us. This also kills the margins calculator on invoices. Their work around is we should manually type the price of each item in relevant currency in purchase orders to make it work. Yes that means back to excel.....the very thing we want to stop using and are paying extra for! To be fair this is not unique to Sellsy! The vast majority of other platform providers for SME fail on this. Even XERO, Quickbooks etc which are full accountancy systems who claim multi currency don't do this basic but VERY important task for internationally trading businesses who require true full purchasing and invoicing in multi currency.


Traduzir com Google
Avaliador Verificado

Best CRM I've used.


Traduzir com Google
James D.

Exactly what my business needed!


Traduzir com Google
Avaliador Verificado

Sellsy is a brilliant CRM


Traduzir com Google
Avaliador Verificado
Traduzir com Google

Sellsy is not what it was. Look at the competition.

Usado Diariamente durante Mais de dois anos
Avaliado em 29/08/2016
Fonte da avaliação: GetApp

Hello everyone.
I rarely take the time to give my opinion on the solutions that I use, but then I had to do it.
Sellsy user for 3/4 years, I could follow the development of this tool. At first it was good (Invokit) startup atmosphere, interesting developments for a price of € 22 / month if settlement in the year if it was 24/25 I think. At the time, we could connect PrestaShop to Sellsy it was great.

Then Sellsy changed direction and wanted to be a tool for big companies, dropping all SMBs that used the solution and that had enabled Sellsy to be what it is now.

Sellsy became simply a money machine that even the commercial struggle to sell ...

As we go along, Sellsy took these customers in "hostage". Take for example the solution PrestaShop. When Sellsy developed a module "website" for online sales. It was bye bye the PrestaShop integration, now use our solution (worthy of a 1and1) and you pay +++. 40/50 € / month I think.

Then, the price of the solution itself has increased progressively. Increasing this 2016 is really not over.

Imagine a solution from 264 € HT / month, then 700 € HT / month with the addition of some modules and in 2016 I spend 700 € to 1500 € for the same thing.

And on top of that, remove the option to pay monthly, you get a good hostage clients who turns into a revolt.
The community manager at Sellsy has done its work, and the beginning of August, he removed the dozens of bad customer reviews on the Facebook page.

I invite you to look at other uncensored by Sellsy sites. Following a message left on the Facebook page of Sellsy I was contacted by many users in the same situation. Several people who have monthly pay them only a few days to leave or pay the amount in the year. Imagine the data to transfer, etc ...

The commercial have admitted the situation and that it was a management decision they apply.

I am aware of the situation because I was sponsoring people who are no longer on Sellsy since this year I met a Sellsy independent sales manager which now offers other solutions.

I quote another opinion from a user on another site: "The good news is that it allowed us to make us realize that there are solutions with more features for a price divided by 2 (vs. the old price!). in short, a blessing in disguise. If you need a billing tool, look at the side of Incwo, mesfactures.fr, quickbooks or manager oscar ... "

Vantagens

- Functions
- Responsive

Desvantagens

- Price
- Customer service

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 0.0/10

Avaliador Verificado
Setor: Hotelaria
Porte da empresa: 2-10 funcionários
Traduzir com Google

Trade in 1 currency then it will be good for you. Number 1 if you are French...Sellsy has confrontational attitude towards its users.

Usado Diariamente durante Mais de um ano
Avaliado em 01/07/2016
Fonte da avaliação: GetApp

If you are looking for 1 application that will be your company central repository for storing and managing all incoming and outgoing email from clients, prospects, opportunities, support cases, multi currency purchase orders, invoices, quotes, expense tracking, inventory management and marketing then sellsy able to perform all of the above in the integrated manner provided you only work in 1 currency. If you are French or based in France then this is 100% best product for you.

On paper Sellsy markets itself as the complete all in one business platform however it fails in a few key areas for any business working internationally 1 is specific to multi currency. The issue is that while products/services in sellsy support multi currency selling prices they do not support multicurrency auto conversion on purchase orders. This renders the entire sales and purchasing part of their platform as a failure to us. This also kills the margins calculator on invoices. Their work around is we should manually type the price of each item in relevant currency in purchase orders to make it work. Yes that means back to excel.....the very thing we want to stop using and are paying extra for! To be fair this is not unique to Sellsy! The vast majority of other platform providers for SME fail on this. Even XERO, Quickbooks etc which are full accountancy systems who claim multi currency don't do this basic but VERY important task for internationally trading businesses who require true full purchasing and invoicing in multi currency.

Vantagens

Overall sellsy works well and is a stable platform. Nice UI and we never experienced any downtime with the product. Anything I have not criticized in detail below can be considered to work perfectly or has not been tested by us. Sellsy commented on my review almost demanding that I should write about what is great? For the record any sellsy feature I do not mention the cons section below should be considered as on par with competition or better. I am not here to promote sellsy nor am i getting paid for my review.

Desvantagens

Sellsy marketing should do their job better and be thankful of users who take time out to tell them what needs to be improved in their offering instead of criticising reviewers.

Over all the advertised google apps integrations are a joke. Compared to the competition (most of whom have proper google synchronisation) the sellsy google integration should be considered as BETA at most. You wont find any documentation on how it works on their FAQ or Help site. Infact I personally consider their use of the word synchronisation in google to be misleading. They should just call it basic integration because in reality it is nothing more than that. More details below about my experience to date.

GOOGLE CONTACT SYNC: This is not a real contact sync. All sellsy does is periodically send a copy of your sellsy contact data into google. There is ZERO synchronisation going on. (We are a paying customer and it doesn't even work for us in basic mode). They claim they will fix it and its unique to our account) If you have any issue with contact sync in sellsy the help site recommends you remove the google sync app and restart. When performing this sellsy leaves all the previous contacts data sitting in each of your employee's google accounts! It doesn't perform ANY tidy up or removal of data it created. Reconnecting the app in sellsy then goes ahead and makes a whole new set of contacts thus creating duplicates in the hundreds and thousands if you have a large database because the current app does not manage any of the information it sends (not syncs) to google. Potentially a huge massive headache for any admin expecting sellsy to centrally manage business contacts within a company that uses google apps for business. Example: When any employee is removed from the google contact sync Sellsy will not delete its data from the connected google account. This leaves a full copy sitting with the employee who can then do whatever they want with the data.

GOOGLE CALENDAR SYNC: Want create a meeting in sellsy with a contact from your crm and have it sync with your google calendar? Not possible with sellsy. Simply forget about using the sellsy calendar as a meaningful way to track your meetings and events via google. You can view your google calendar events in sellsy but not edit them because there is NO SYNC

EMAIL: Severely limited due to 1 small but very significant issue. Their email client cannot be used as a traditional email client due to the way they handle email attachments. Example: You attach a file called brochure.pdf from your computer to an email and send to a lead. Next you create a new email for a new lead and when you try to attach the brochure.pdf from your computer sellsy will throw up an error saying file already exists! This means that because sellsy has already sent this file in a previous email it cannot be attached again from your computer because it already exists in sellsy! This would be ok if you could open your sellsy docs and search through your folders to attach with the email client but you cannot! When viewing emails in sellsy email page there is no autorefresh to check for new mails. Also there is no button to click on to force check for new mails.

GOOGLE DRIVE SYNC: This again is not a real sync process. If you thought that sellsy could be used as a central store for business documents that will sync with google drive and or dropbox then you are going to be very disappointed. Sellsy does not sync or even copy your documents / folder structures stored within sellsy to google drive or dropbox. It is strictly limited to creating copies of invoices and purchase orders (Accounts files) as they get created in sellsy. Again no synching here all you get is a sellsy folder full of pdfs with document numbers for names and easy way to reference them. Once an item is pushed from sellsy to google drive it is up to the user to take care of everything else. Remove a doc in sellsy....then you are left to clean up the rubbish in your google drive account. This of course then multiplies based on how many users there are in your company. What adds more to the frustration is that sellsy offers unlimited file storage but I dont see how any company could properly make use of it.

USER INTERFACE: Lots of little items still appear in french. Whole sections of the CONTACTS filter interface are dedicated to french companies and their specific registration numbers. Which is great if you are a french company doing business in France. Very confusing and annoying for international users. Update: Sellsy fixed a lot of the french items but then as new features started to appear the french started to reappear in the english version of the site. And to add insult to injury the update blog in english is update often months after the update is posted in French on their French website. If you want to keep up to date with new feature you better get used to google translate.

UNWANTED PROMOTION / ADVERTISING WITHIN THE APP: A big promote sellsy button is on the main menu that your employees cannot ignore and IT asks your employees to promote sellsy to all their contacts! Even worse is there is no way to turn this off! What business owner or manager wants his or her employees pushing sellsy as a product to their customers when they should be doing their job. This is totally unacceptable as a forced item in a paid premium subscription and should have the option to be turned off. This promote sellsy button is acceptable in a trial or in a freemium model. It should be noted however that sellsy does have an excellent referral program and I am sure many small IT consultancy type businesses can get their sellsy cost covered by taking advantage of referral program. But for most other types of businesses I am sure the majority will be in agreement we want the option to stop sellsy from shoving itself down our throats while we paying for the privilege.

PURCHASING AND MARGINS MODULE: Sellsy claims full multi currency support but it fact it doesn't. You can create sell prices in any currency for any product in sellsy however you cannot set the buy price for products or services outside the currency set as default in your account. When you buy a product in USD and sell in euro sellsy doesn't put any product price data in purchase orders. You have to manually do it for each individual item. In this situation sellsy actually creates a boat load of work for any user trying to create purchase orders for suppliers. Because humans have to manually input the purchase price for each item on a PO there is huge potential for human error.

DATA IMPORT: This is super complicated compared to the competition. Custom fields cannot be imported with companies at the same time. Contacts and their respective customer fields also cannot be imported in the same file. Addresses must be then imported separately. Another example of sellsy creating a large amount of work to simply get your CSV data loaded in. The data import does not auto capitalise surnames upon import. This creates a confusing visual mess of your list data because any contact edited or created within sellsy automatically puts the surname in full capitals. The same issue exists on mobile app.

CRM: When viewing a prospect or client it doesn't show if any opportunities are linked. You have to open the opportunities list in the CRM app to find this important information. This is because they charge extra to manage opportunities.

OFFICE 365 INTEGRATION: No contact sync, no calendar sync, no ondrive sync.

MOBILE APP: Does not work in offline mode. No way to view emails linked to an item in sellsy.

SUPPORT: Support is only provided during USA business hours? But Sellsy is based in France? Companies who want the english version of sellsy that reside in Europe Middle East & Africa should not be subjected to having to stay awake late at night to receive support of a product made in Europe. My experience with support is that they are reasonably fast to fix small things. Quality control over items released into production however is not so hot. Items we had to ask to be fixed should not be left to customers to highlight. An example being correct of basic items in english being presented in French.

GMAIL WIDGET: Solves 50% of a problem and creates a problem. With the widget you can create a contact or prospect with an email inside your gmail BUT you cannot link that email to the contact you just created. If you open the email in sellsy it wont be connected with anything because you created the contact AFTER the email arrived. Then if you are in sellsy and you have assigned the email to an opportunity and you want to use sellsy to send an email to the contact (to track it) you find you cannot send the email because the file you want to attach due to file name already existing somewhere on sellsy. See where i am going here?

I mentioned before that the more I interacted with this company and highlighted issues the more of an attitude they developed. Perhaps my words in english which btw I consider to be constructive critic was taken as a personal attack on the company. Which is not the case. I am here to provide my personal view on my experience with this product.

All the of items like lookup for french companies cannot be removed from the interface. Yet another distraction for international users.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Avaliador Verificado
Porte da empresa: 501-1.000 funcionários
Traduzir com Google

Best CRM I've used.

Usado Diariamente durante Mais de um ano
Avaliado em 26/03/2018
Fonte da avaliação: Capterra

Vantagens

It is definitely an all in one software that does everything I need it to. It is easy to use and intuitive. It's got great stats and analytics. It helps our sales and marketing team significantly. Highly recommend it. Great customer service too.

Desvantagens

I remember wanting it to have another feature or two, but I can't even remember what they were any more.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

James D.
Setor: Consultoria de gestão
Traduzir com Google

Exactly what my business needed!

Avaliado em 26/10/2015
Fonte da avaliação: SoftwareAdvice

Vantagens

When I first started my business in 2014, I had a very specific need. I honestly tried several platforms before I found Sellsy, including Salesforce and others, and nothing worked as well as Sellsy. Its intuitive, and offers a growing selection of solutions that help my business look and operate professionally. It also offers the kind of power that allows me to send quotes quickly and respond to my clients and prospects before my competition can make a move. I'm a big fan of this website and really do recommend it highly.

Desvantagens

Sometimes the additional features take time to really learn, but I figure, that's to be expected.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Avaliador Verificado
Setor: Internet
Porte da empresa: 51-200 funcionários
Traduzir com Google

Sellsy is a brilliant CRM

Usado Diariamente durante 6 a 12 meses
Avaliado em 20/03/2018
Fonte da avaliação: Capterra

Vantagens

My last company used Sellsy, and I didn't fully realize how great Sellsy was until I went to my new company which uses another CRM. Sellsy is WAY more complete, does way more things, and the email marketing is much more user-friendly. You can do everything with no code involved.

Desvantagens

There's nothing bad I have to say about Sellsy. However, I do know that it is a niche product and it fits best for companies that want to use a wide variety of features.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
8.7/10
Baseado em 29 usuários
Compare as alternativas por recomendação dos usuários
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Preço do Sellsy Retail

Preço do Sellsy Retail

A partir de
US$ 30,90
Teste Grátis
Código aberto
Relação qualidade/preço

Only pay for what you need
Our pricing is based on the options you choose: don't pay for useless stuff.

Main subscription
The only thing you need to get started

from $30.90
6 months (including 1 month free)$154.50
12 months (including 2 months free)$309.00

Additional user: $7.50/month
CRM pipelines add-on: $7.50/month per user using the add-on
Helpdesk: $15/month
Hours billing: $7.50/month per user using the add-on
Purchases management: $15/month
Inventory management: $20/month

Only pay for what you need
Our pricing is based on the options you choose: don't pay for useless stuff.

Main subscription
The only thing you need to get started

from $30.90
6 months (including 1 month free)$154.50
12 months (including 2 months free)$309.00

Additional user: $7.50/month
CRM pipelines add-on: $7.50/month per user using the add-on
Helpdesk: $15/month
Hours billing: $7.50/month per user using the add-on
Purchases management: $15/month
Inventory management: $20/month

Relação qualidade/preço
3.5/5
Baseado em 29 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Sellsy Retail

Recursos do Sellsy Retail

API
Acompanhamento de atividades
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Dados em tempo real
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de CRM
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
3.7/5
Baseado em 29 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Mais informações sobre Sellsy Retail

Mais informações sobre Sellsy Retail

Principais recursos do Sellsy Retail

  • Barcode scanner
  • Connect to your inventory.
  • Create CRM follow-ups
  • Create client records from tills
  • Emailing integrations
  • Manage your inventory
  • Monitor your sales in real time
  • Receipt printers
  • Sellsy cash till
  • Send offers and newsletters
  • Touch screen
  • Works with Mac, PC or tablet:

Vantagens

- Sellsy's advantage: unify your inventory between POS and e-commerce

Enjoy an unified stock across your e-commerce site and your brick and mortar shops

- A simple and intuitive UI,no training required.

Sellsy's till is visual and a pleasure to use, your team will love it.
With a touch screen and a barcode scanner it's a real selling machine.

Perguntas frequentes sobre o Sellsy Retail

Perguntas frequentes sobre o Sellsy Retail

Abaixo estão algumas perguntas frequentes sobre o Sellsy Retail.

P: Que tipo de planos o Sellsy Retail oferece?

O Sellsy Retail oferece os seguintes planos de pagamento:

A partir de: US$ 30,90

Modelo de preços: Código aberto

Teste Grátis: Não disponível

Only pay for what you need Our pricing is based on the options you choose: don't pay for useless stuff. Main subscription The only thing you need to get started from $30.90 6 months (including 1 month free)$154.50 12 months (including 2 months free)$309.00 Additional user: $7.50/month CRM pipelines add-on: $7.50/month per user using the add-on Helpdesk: $15/month Hours billing: $7.50/month per user using the add-on Purchases management: $15/month Inventory management: $20/month

P: Quais são os principais recursos do Sellsy Retail?

O Sellsy Retail oferece os seguintes recursos:

  • Barcode scanner
  • Connect to your inventory.
  • Create CRM follow-ups
  • Create client records from tills
  • Emailing integrations
  • Manage your inventory
  • Monitor your sales in real time
  • Receipt printers
  • Sellsy cash till
  • Send offers and newsletters
  • Touch screen
  • Works with Mac, PC or tablet:

P: Quem costuma usar o Sellsy Retail?

Os clientes habituais do Sellsy Retail são:

Autônomos, Empresas de médio porte, Sem fins lucrativos

P: Em que idioma o Sellsy Retail está?

O Sellsy Retail está nos seguintes idiomas:

Inglês, Francês

P: Que tipo de planos o Sellsy Retail oferece?

O Sellsy Retail tem os seguintes planos de preços:

Código aberto

P: O Sellsy Retail é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o Sellsy Retail.

P: O Sellsy Retail se integra com quais outros aplicativos?

Não temos informações sobre quais integrações o Sellsy Retail oferece.

P: Que nível de suporte o Sellsy Retail oferece?

O Sellsy Retail oferece as seguintes opções de suporte:

FAQs, Suporte online, Suporte por telefone