DEAR Inventory
Software de gestão de estoques para pequenas e médias empresas
4,3 /5 (215 avaliações) Escreva uma avaliação!Resumo do DEAR Inventory
O que é o DEAR Inventory?
O DEAR Inventory é um aplicativo de gestão de pedidos e estoques baseado em nuvem para pequenas e médias empresas, que oferece uma solução completa de gerenciamento de back-end com compras, vendas, gestão de armazéns, recursos de manufatura leve, bem como integração com remessa, comércio eletrônico e gateway de pagamento.
O DEAR Inventory visa a ajudar os pequenos e médios empresários a assumirem o controle da gestão de pedidos e estoques, ao mesmo tempo agilizando, automatizando e simplificando todas as operações diárias.
O DEAR tem amplas aplicações em diversos setores e empresas de vários tamanhos. Varejistas, atacadistas, fabricantes e operadores de comércio eletrônico são as grandes categorias de usuários do DEAR Inventory. Algumas empresas utilizam o DEAR para necessidades simples de gestão de estoques, enquanto outras dependem do DEAR para atender aos requisitos de conformidade impostos por seu setor, por exemplo, os fabricantes de alimentos precisam do DEAR por seus recursos de rastreabilidade de lote e data de vencimento.
Resumo do DEAR Inventory
Preços
Opções de preços
Recursos do DEAR Inventory
Mídias
DEAR Inventory - Avaliações
DEAR Inventory - Avaliações
The best cloud-based Inventory Management option for SMEs
As a consultant implementing DEAR Inventory for a wide range of SMEs, we have solved an innumerable amount of problems along the way. From Batch tracking, to serial number tracking, integrations with online stores, accounting, shipping, reporting and forecasting, etc, it is all there.
The team at DEAR are generally very quick to respond and offer assistance, and the users are given the power to request and vote on new features to be implemented. The subscription pricing is also at a point where it represents huge value for money.
Dear has significantly helped our company
Our overall experience is positive. It was a little bit of a learning curve, but now that we have it down, I couldn't imagine going back. It helps us stay organized and helps us become more efficient and detailed with our operations.
Poor Experiences
I wish I had control over whether we switched to a new inventory management system, but all I can do is voice my displeasure and hope that change comes. As for anyone looking into it, it seems to me that DEAR has gotten mostly positive reviews. In my experience, I've had almost nothing positive to say about it. I sincerely hope that everyone will put in a little extra money for something more reliable and customer oriented so they, or those that they work with, will not have to deal with the frustrations our warehouse has gone through.
Great Product, Great Price
DEAR does exactly what it says it does, its a no frills solution for a company with basic inventory needs. We moved to DEAR from MS Dynamics NAV due to the fact that Dynamics options were limitless and for a still small but growing business it was too feature heavy and navigating around to get to the parts we needed was tiresome. What I'd really like to see is a stronger roadmap now from Dear to ramp up their features, particularly reporting isn't great, its quite static and you can't build your own, so a report builder would be ideal or an integration with a BI service so that you can build reports elsewhere. Our particular bugbear is trying to track down stock by batch and location, the information is there but its not in the best format. However for the price you can't complain, dear is an easy to use product that serves a wide variety of needs.
Great cloud-based ERP software
It is my first exposure to cloud-based ERP software, DEAR. I am pretty pleased with its performance. Pretty simply to use and easily to understand each module. The tutorial video presentation is really useful which u can easily accessing it by clicking from the main menu. No hassle to go around to find it.
Overall, my management and myself are pleased to spend almost 6 months to switch over from our existing ERP system
Compare as alternativas por classificação geral
Compare com alternativas
The best cloud-based Inventory Management option for SMEs
Vantagens
As a cloud integration consultant working with SMEs in Adelaide and interstate to solve inventory management issues by implementing the right software, DEAR has proven again and again to be the leading choice for these businesses and is now our recommended choice as an implementation specialist.
DEAR has the functionality to provide a central solution to any SME looking to sell online or instore across a number of channels, and manage all the inventory in one place.The integration with Xero is top notch and the most robust I've seen of almost any app that connects to Xero.
The integrations to eCommerce channels are consistent in their setup and options and allow a great deal of flexibility. Complementing these integrations are shipping service integrations that allow for a full suite of inter-connected apps with DEAR as the hub.
Desvantagens
If I had a gripe, it would be around some minor inconsistencies within the UI across various parts of the software, as well as some minor inconsistencies with various reports that are available.
Dear has significantly helped our company
Our overall experience is positive. It was a little bit of a learning curve, but now that we have it down, I couldn't imagine going back. It helps us stay organized and helps us become more efficient and detailed with our operations.
Vantagens
We transferred from Quickbooks to Dear Systems and it has been a great improvement. Our ability to manage inventory is far greater than before with QB. It's simple/easy to use, but also robust and has some very helpful features. We're in the wholesale industry. On the sales side - we love the pick, pack, and ship functions. This allows us to easily provide another level of detail for our customers that we couldn't before. We can enter what we packed on what pallet and then easily print pallet break downs and detailed packing lists. I also like the way you can mass pick, or mass print sales orders. The advance sale option is nice, so you can track back order shipments right on the same screen as the original order.
On the purchase order side, the advance receiving functions let you receive inventory against one PO more than once which is helpful.
We also just started keeping some inventory in another warehouse, so the ability to keep track of that through dear is nice.
Also the B2B portal has been a nice addition to our company as well.
Desvantagens
I think the reporting tab is pretty clunky, that might be what I like least about Dear. They're on the right track, and some of those reports are very helpful. It's just that I have to export them to excel and modify them quite a bit for them to be what I want them to be.
Also I think the "credit purchase order" and "credit sale note" functions are pretty confusing/complicated.
Resposta do DEAR Systems
Hello Dallas,
Thank you for your valuable feedback. We have done major improvements to the reports section. With the new UI/UX improvement that was rolled out in the beginning of 2020 the usability and functionality of reports has never been easier. We have detailed knowledge base articles for each report and how to use it. You can read more about it by visiting https://support.dearsystems.com/support/solutions/folders/1000217591/. If you have any questions you can contact us at any time on [email protected] & a Customer Success agent will be ready to do a quick demo to help you.
Best Regards,
DEAR Team.
Poor Experiences
I wish I had control over whether we switched to a new inventory management system, but all I can do is voice my displeasure and hope that change comes. As for anyone looking into it, it seems to me that DEAR has gotten mostly positive reviews. In my experience, I've had almost nothing positive to say about it. I sincerely hope that everyone will put in a little extra money for something more reliable and customer oriented so they, or those that they work with, will not have to deal with the frustrations our warehouse has gone through.
Vantagens
It seems that DEAR is cheaper than other options, and seems to have a wide variety of functionality -- at the very least, it has all the functionality that our company and our warehouse needs.
Desvantagens
This product in particular has been so poor that I dedicated a lot of time to find places to review it. I started using DEAR 4 years ago when I picked up my job at this company. My company was small then, and DEAR had not been in use for very long when I got there.
Speed has always been an issue, but it hasn't become a big issue until recently as we've become more dependent on inventory and getting things done in a timely manner. In addition to being slow, we experience almost daily shutdowns of the site where nothing can be accessed. Usually, these last anywhere from a few minutes to 30 minutes, but the other day it went down for over 2 hours! This was during our shipping time when we are entirely dependent on the system, although it should be noted that we are dependent on it for the majority of the working day anyways. We ended up staying late to compensate -- and it was a Friday.
Support was not any help as they always provide empty reassurance that their 'team is working hard to improve and optimize the servers', and don't provide any kind of real fix. I could accept that if it noticeably improved over the years, but it hasn't. Clearly it's not enough of an issue for them to actually address.
Overall, terrible software service and terrible customer service. If they excel at anything, it's making their website look pretty -- although I have my complaints about poor functionality of the website as well.
TL;DR -- Would not recommend to my worst enemy
Resposta do DEAR Systems
Hello Cole,
Thank you for your feedback. Over the last year, we have done a lot of change to improve the performance. To name a few; individual database for each customer, code restructuring, optimize the query, offloading some processing to different servers for quick execution and we also have a 24/7 team monitoring the system for any performance issues & addressing them before customers get affected.
One of our Customer Success Managers has been trying to contact you. We want to give you personalized attention to help you resolve any difficulty you may be facing.
Best Regards,
DEAR Team.
Great Product, Great Price
DEAR does exactly what it says it does, its a no frills solution for a company with basic inventory needs. We moved to DEAR from MS Dynamics NAV due to the fact that Dynamics options were limitless and for a still small but growing business it was too feature heavy and navigating around to get to the parts we needed was tiresome. What I'd really like to see is a stronger roadmap now from Dear to ramp up their features, particularly reporting isn't great, its quite static and you can't build your own, so a report builder would be ideal or an integration with a BI service so that you can build reports elsewhere. Our particular bugbear is trying to track down stock by batch and location, the information is there but its not in the best format. However for the price you can't complain, dear is an easy to use product that serves a wide variety of needs.
Vantagens
Easy to use, value for money, cloud based, integrates with finance package, support is great.
Desvantagens
Reporting functionality needs work, no ios app, light on more advanced features
Great cloud-based ERP software
It is my first exposure to cloud-based ERP software, DEAR. I am pretty pleased with its performance. Pretty simply to use and easily to understand each module. The tutorial video presentation is really useful which u can easily accessing it by clicking from the main menu. No hassle to go around to find it.
Overall, my management and myself are pleased to spend almost 6 months to switch over from our existing ERP system
Vantagens
User friendly
Good video demonstration on tutorial, easy to understand and follow
excellent aftersales support - swift in response
Desvantagens
No direct module to handle goods replacement and warranty process /RMA portions
Not too user friendly or suitable to be used on project based jobs/ activities
Compare as alternativas por recomendação dos usuários
Compare com alternativas
Preço do DEAR Inventory
Preço do DEAR Inventory
Compare as alternativas por relação qualidade/preço
Compare com alternativas
Recursos do DEAR Inventory
Recursos do DEAR Inventory
Compare as alternativas por avaliações dos recursos
Compare com alternativas
Categorias
Categorias
Perguntas frequentes sobre o DEAR Inventory
Perguntas frequentes sobre o DEAR Inventory
Abaixo estão algumas perguntas frequentes sobre o DEAR Inventory.
P: Que tipo de planos o DEAR Inventory oferece?
O DEAR Inventory oferece os seguintes planos de pagamento:
A partir de: US$ 199,00/mês
Modelo de preços: Assinatura
Teste Grátis: Disponível
P: Quais são os principais recursos do DEAR Inventory?
Não temos informações sobre os recursos do DEAR Inventory.
P: Quem costuma usar o DEAR Inventory?
Os clientes habituais do DEAR Inventory são:
Pequenas empresas, Grandes empresas, Administrações públicas, Sem fins lucrativos, Autônomos, Empresas de médio porte
P: Em que idioma o DEAR Inventory está?
O DEAR Inventory está nos seguintes idiomas:
Chinês (simplificado), Chinês (tradicional), Inglês
P: Que tipo de planos o DEAR Inventory oferece?
O DEAR Inventory tem os seguintes planos de preços:
Assinatura
P: O DEAR Inventory é compatível com disponíveis móveis?
O DEAR Inventory é compatível com os seguintes dispositivos:
Android, iPhone, iPad
P: O DEAR Inventory se integra com quais outros aplicativos?
O DEAR Inventory se integra com os seguintes aplicativos:
Crossfire, Handshake, Hike, Pepperi, QuickBooks Online, QuickBooks Online Advanced, Salpo CRM, Starshipit, XLReporting, Xero
P: Que nível de suporte o DEAR Inventory oferece?
O DEAR Inventory oferece as seguintes opções de suporte:
FAQs, Base de conhecimento, Suporte online, Tutoriais em vídeo, Suporte por telefone
As a consultant implementing DEAR Inventory for a wide range of SMEs, we have solved an innumerable amount of problems along the way. From Batch tracking, to serial number tracking, integrations with online stores, accounting, shipping, reporting and forecasting, etc, it is all there.
The team at DEAR are generally very quick to respond and offer assistance, and the users are given the power to request and vote on new features to be implemented. The subscription pricing is also at a point where it represents huge value for money.