Zendesk Sell

4,3 (156)
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Plataforma de vendas tudo-em-um para equipes de vendas.

Sobre o Zendesk Sell

O Zendesk Sell é a plataforma de vendas tudo-em-um que impulsiona a adoção pelos representantes automatizando a captura e análise de dados, fornecendo aos líderes de vendas as informações necessárias para realizar ações e acelerar o crescimento das receitas de maneira mensurável, com escala e que possa ser repetida.

A plataforma de vendas avançada fornece aos representantes as ferramentas necessárias para se concentrarem na geração de receitas, independentemente de estarem em campo ou no escritório. Os aplicativos móveis Zendesk Sell visam ajudar os vendedores a fazer mais a cada dia, gastando menos tempo com anotações e inserção de dados. Recursos inteligentes, incluindo análise de opiniões por e-mail e discagem automática inteligente, permitem que os representantes façam mais negócios com maior atenção aos detalhes, permitindo que uma experiência de vendas altamente personalizada seja entregue com agilidade.

Com relatórios inteligentes prontos para uso e informações prescritivas automatizadas, os líderes de vendas podem individualizar o treinamento, com cada representante recebendo etapas personalizadas e ações para melhorar seu desempenho de vendas. Com o Base, os usuários podem fazer isso em escala com o objetivo de melhorar a eficiência de vendas e aumentar receitas.

Os dias de comprar oito produtos de software diferentes para gerenciar a equipe de vendas acabaram. O Zendesk Sell combina as funcionalidades de um CRM com e-mail, discagem por telefone inteligente, pacote de geração de relatórios de vendas, lead scoring e muito mais em uma única solução.


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Preço inicial

19,00 US$
mês
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Opções de preços

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Recursos

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Integrações

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Praticidade

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Atendimento ao cliente

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações

Classificação geral

4,3 /5
(156)
Relação qualidade/preço
4,1/5
Recursos
4,0/5
Praticidade
4,4/5
Suporte ao cliente
4,1/5

Já tem o Zendesk Sell?

Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

Exibindo 5 avaliações de 156
Patrick
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

#1 sales CRM hands down !

Avaliado em 24/12/2015

As a Professional Business Technology Consultant for over 15 years, I've created, integrated and...

As a Professional Business Technology Consultant for over 15 years, I've created, integrated and supported CRM Apps in verticals including but not limited to: Legal, Real Estate and Renewable Energy projects. Throughout my professional tenure I've not only written code but have had the experience of collaborating with EVERY SINGLE professional CRM applications on the market. My conclusion, Base CRM is THE answer to streamlining your sales & marketing processes and cycle.

Vantagens

SIMPLICITY SELLS! This is the genius behind Base CRM.

Desvantagens

None that I've ever experienced in 3-4 years.

Zach
Classificação geral
  • Setor: Entretenimento
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Base is the CRM I decided to commit to using, and overall, I'm very happy with it.

Avaliado em 13/06/2017

Base has helped motivate me. It makes making calls fun because you can see your goals and your...

Base has helped motivate me. It makes making calls fun because you can see your goals and your progress toward them.

Base keeps me on top of what's important. For example, I called a business to see if they were interested in my services. I was told they were interested but to call back when they planned their event in a year! It's easy to set the task to call the lead back in a year, and even better is that the phone call was recorded. I can listen back and when I follow up, know exactly what's going on.

Base has also given me a clearer picture of which sources of leads are best so I'm able to focus on them first.

I could go on and on about the benefits of using Base. It's a huge part of my business.

Vantagens

The best thing about Base is that it works. I tried free trial versions of a couple of other CRMs and my first big test was importing data and mapping it. The very first time I tried this with Base, it worked without a hitch. The other CRMs I tried hit some kind of a snag. I'm sure I could have contacted support or messed with them and gotten then to work, but what's the point when Base worked right the first time?

On a side note, it's been my experience with almost all software that you get what you pay for. Base isn't cheap, but I also never have a problem with it. Again, you could find a cheap or even free CRM and make it work, but at what cost? Time? Aggravation?

The second reason I chose Base is because voip is integrated without having to figure out some third party way of making calls, tracking the data, and recording them. With Base, you have everything you could want in terms of a sales CRM.

Lastly, the reports are awesome. They give you any kind of info you could want.

Desvantagens

In my list of pros, I mentioned that everything you could want in a sales CRM is built into Base. However, on the marketing side, it leaves a lot to be desired. I'm a one-man operation so I'm doing all of the sales and marketing myself.

My solution was to get the minimal ActiveCampaign account they offer and use it for my automation and marketing needs. Base and ActiveCampaign can work together using Zapier.

If you choose a higher level ActiveCampaign account, it does include a CRM with lead scoring and pipeline tracking. However, it's Mickey Mouse stuff compared to what Base can do

For example, Base's AI will actually tell you when a deal is in trouble based on the language contained within emails. It works amazingly well so you'll know right away if a potential deal needs your attention.

Another problem with Base is that they haven't improved it much. There are little things they should be able to fix right away, like having a field for a lead's phone extension. That's right, if you have a number and an extension, there's no place to enter the extension!

The knowledge base is very limited but support is decent. You'll be writing them a lot, not with technical issues, but with questions about functionality.

There's no community to speak of to after you sign up for Base, you feel like you're the only one using it.

Andrew
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Avoid this Zendesk stepchild!

Avaliado em 04/10/2022

Non-existent support. Sales team pretends like they have no obligation to deliver on promises. This...

Non-existent support. Sales team pretends like they have no obligation to deliver on promises. This product is NOT intended for business use. It's a liability to Zendesk.

Vantagens

I used this product when it was Base CRM. It was a great crm, no fluff, just basic CRM features that worked really well.

Desvantagens

Zendesk's acquisition of this product was a disaster! They've got a bunch of bugs with bringing it into their ecosystem. It took almost a month to provision our account. Yes... we paid for a month of "we'll get it working soon, I promise!" Since then, in the past 6 months, our account has just disappeared as if we cancelled it (we paid for the year already). No login, no access to information, and no support. Support from Zendesk takes a few days per response. Getting back into our account last time took over a week. Right now, we're locked out of our CRM. It's costing us tons of money!

Daniel
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Very streamlined and efficient, user-friendly and easy to customize, great customer service.

Avaliado em 11/01/2018

Base made it easy for me to customize a CRM to exactly my needs, as well as bring all the functions...

Base made it easy for me to customize a CRM to exactly my needs, as well as bring all the functions of my business - from calls and emails to tracking deals and closings - into one place.

Vantagens

I'm in the real estate field and I've used maybe a dozen different CRMs over the years, both for myself and at different companies. I've worked in Salesforce, Top Producer, and CINC extensively. I found Base on accident while I was trying out a handful of new CRMs to kick off a new independent venture, and it's easily the best one. It automatically logs a huge number of my activities so I don't have to take notes, includes a built-in phone system so I can make all calls through my computer quickly (and automatically track them), and it's really intuitive and easy to customize. Funny enough, I think one of their smartest "features" is that they give you a 30-day free trial on a full-service version of the software up front. Because it's a really intuitive system, getting a chance to click around in the CRM and test out how I would set it up made it clear quickly it was going to be an excellent option. PS - the customer service is fantastic. I'm admittedly a bit of a high-maintenance client, and they always respond quickly and with clear answers.

Desvantagens

There are a few places here and there in the Base CRM that are missing small features - for example, there's currently no "Previous Lead" or "Next Lead" button on each lead page, you just have to go back to your lead list (similar to Salesforce). That said, none of these little features have slowed me down any, and they are extremely receptive to feature feedbacks and requests - based on their responses I'm confident that this CRM is just going to continue getting better as they continue adjusting to client feedback and ideas.

Avaliador Verificado
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

I Love This CRM!

Avaliado em 08/04/2020

Vantagens

I have used this CRM for 5+ years now and have tried a lot of other CRM's over the years and keep coming back to this. Its simple, easy to use, the layout makes sense for how a relationship progresses over time, it integrates into a lot of other software. I just love this in every way.

Desvantagens

I honestly have no cons with Zendesk Sell. I love this software.

Exibindo 5 avaliações de 156 Leia todas as avaliações

Perguntas frequentes sobre o Zendesk Sell

Abaixo estão algumas perguntas frequentes sobre o Zendesk Sell.

O Zendesk Sell oferece os seguintes planos de pagamento:

  • A partir de: 19,00 US$/mês
  • Modelo de preços: Assinatura
  • Avaliação gratuita: Disponível

Os clientes habituais do Zendesk Sell são:

2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000

O Zendesk Sell está nos seguintes idiomas:

alemão, espanhol, francês, inglês, neerlandês, polaco, português

O Zendesk Sell é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O Zendesk Sell se integra com os seguintes aplicativos:

Amity, Array, Bedrock Data, Domo, Dotdigital, Dropbox Business, Front, FullContact, Gmail, Google Calendar, Google Drive, Harvest, HubSpot Marketing Hub, Kustomer, Mailchimp, Marketo Engage, Meta for Business, Microsoft Outlook, Operations Hub, PandaDoc, Paycove, QuickBooks Online Advanced, Reply, Slack, Slemma, Tidio, Trello, Wishpond, Wufoo, Xero, Zapier, Zendesk Suite

O Zendesk Sell oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Zendesk Sell.