Priority Software

* Ease of use and "user friendliness"
* Web interface with Excel look and feel
* Robust functionality for the many verticals of our customers
* Lower Total Cost of Ownership (TCO) for licenses and consulting
* Fast implementation - as little as a couple of weeks to get up and running
* Features like an Enterprise Search, a Google-like tool that even searches text
* Export the data from any form directly into Excel and print reports directly into spreadsheet
* All screens can be customized such as creating tabs, hiding and renaming fields, making fields mandatory, etc.
* Ability to set up automatic workflows using the Business Process Management (BPM) tool that can send automatic e-mail, text messages to phones or create tasks
* Executive dashboards and BI reports (“Report Generators”) can be built right inside Priority, which means you can cut way down on customized reports and expensive IT consultants
* Price was surprisingly good for an ERP system

* They are relatively new to the U.S. market so sometimes people don't know who they are
* Support calls could take up to a day to be resolved

Easy for Users . User friendly, Deals with a wide-range of topics. Can integrate information from various departments. Allows real-time information access.

Poor ability of the standard system to connect other programs. Non-compatibility issues. Not advanced or on-par with standards.

This is the only product on the market we found that could truly do 1) on site service calls (with mobile interface), 2) product with labor component added (VAR), and OEM, all in the same system, without customization. All the competing software systems were focused on VAR and OEM, but no thought had been given towards including the companies who provide billable (as apposed to warranty VAR/OEM) services. Since our company does all three, this was the only solution, but we paid for a live two day demo at our headquarters and were very pleased with the live demo. We had supplied some of our real data in advance of the visit, and that data was set up in a live demo account on their cloud, so we could see our own data flow through a working system. This is the third ERP system I have worked in, and it is far superior in ease of use than either of them.

The program is very user friendly.
Software is actively being developed and competitively adds new features.
Even if something doesn't have an existing solution, you can easily customize the software to meet your needs.

The report generator is not flexible enough and does not enable combination from different fields, e.g. reports in manufacturing can't be merged with a purchasing report.
There is no report generator for goods received.