Um CRM inteligente com um assistente de vendas com tecnologia de inteligência emocional:
O Zia é um assistente de vendas com tecnologia de inteligência artificial do Zoho CRM. Ele ajuda representantes individuais e equipes de vendas a detectar anomalias no processo de vendas antes que elas ocorram, sugere o melhor momento para entrar em contato com um cliente em potencial e até estuda seus padrões de vendas. Um CRM eficaz com alguma inteligência é o que a maioria das empresas deseja.
O primeiro CRM multicanal do setor:
Conheça seus clientes, não importa o meio. Por telefone, bate-papo ao vivo, e-mail ou mídia social, comunique-se e conecte-se para proporcionar aos clientes uma melhor experiência.
Análise eficaz que descreve uma imagem:
Quando você usa aplicativos diferentes para armazenar seus dados é vital que eles possam conversar um com o outro. Se eles não se comunicam, seus dados ficam em silos e é praticamente impossível obter uma visão completa do seu negócio. Integre seus dados e obtenha melhores informações com o Advanced CRM Analytics, desenvolvido pela Zoho Reports.
Um CRM escalonável com opções avançadas de personalização:
Quando se trata de uma solução de CRM, um tamanho não serve para todos as empresas. É por isso que o Zoho CRM permite personalizar facilmente a interface para atender aos requisitos específicos de sua organização.
Zoho CRM has prooved to be one of the most fascinating tools I've ever used and implemented, it's a very user friendly, highly efficient and incredibly easy to integrate tool. I saw Zoho CRM becoming the perfect tool for many different companies and it blew my mind. The whole tool makes data connectivity, organization, maintainance and traceability incredibly easy if well implemented and used.
I love the way it integrates so easily and smoothly with the rest of the Zoho apps and even other supplier apps. Another MAJOR feature of Zoho CRM is how extremely customizable it is, I was lucky to use it and also implement it into other companies and I became a fan of this tool because it adapts to so many different businesses and processes, from hospitals to water irrigation, finance and accounting to events organization, entertainment, sales, education... I saw Zoho CRM becoming the perfect tool for many different companies and it blew my mind. The whole tool makes data connectivity, organization, maintainance and traceability incredibly easy if well implemented and used.
Nothing, sorry, I got in love with this tool, the only thing I don't like is people not using it correctly sometimes and blaming Zoho when it "doesn't work", the tool is magnificent, and if well implemented it can boost your business and help you standardize your commercial processes, digitalize your commercial operation.
I always recommend Zoho before I recommend SalesForce. It is a best-in-class product.
I recommend Zoho very often. A lot of companies go big earlier than they really need to and spend way too much on SalesForce & Marketo.
I worked for a very small company with some limited budget that pivoted to sell it's product to the Enterprise.
Zoho was incredibly easy to set up, intuitive to use, and contains all the most important features that most users need and seek in SalesForce. We integrated with MailChimp & Unbounce and were able to be incredible effective acquiring leads, nurturing them, and tracking pipeline in Zoho. Our small sales team found it very easy to use and loved it.
There's a point when you need a more robust integration eco-system and a lot of customization. This isn't really a con per se, but Zoho, by being not as complex and customizable as SFDC, will eventually need to be replaced. This should last you many years before you outgrow the functionality.
Really good. I needed a lead-management system that i could use to capture lots of data, and ZOHO CRM provided this. However, when it comes to building such a flow (outwith a standard workflow) - the product isn't up to the job (you need a more sophisticated ZOHO product, which comes at a hefty price).
High functionality at a very low cost.
Love the ability to add web forms (from Zoho CRM) straight into your website for lead capture (integrate this with Zoho Sales IQ) and you have a very cool and functionality-rich inbound lead capture system.
Bit clunky. Bit amateur. Design & look and feel are a bit flakey. Heck - even the Zoho logo looks cheap!
Overall, I enjoy using Zoho CRM. It does everything I need it to do. I still rely on other tools to schedule emails and take meeting notes, but I still track everything back to the trusty CRM. Also, their support is very sincere and helpful. They go above and beyond to ensure a problem gets fixed in a timely manner.
- Very flexible and extensible. You can set up the CRM process to work just as you would like it to.
- Integrates with Zoho's other tools seamlessly (Books, Sales IQ, Campaigns)
- Has an excellent mobile app that can log calls and can take voice/text memos
- Email tracking is built in!
- Recurring tasks can be added for contacts, vendors, and opportunities
- The UI is not great. There is too much wasted space on the screen at all times, no matter what page you are viewing.
- The UI is slow. Every single action requires a new page load.
- You cannot schedule emails
- Incoming emails cannot be synced
Overall I love this CRM. I am using it daily and my work is incomplete without it. I use it for campaign management, sending important emails to customers. Managing all data and information in one place. The most important thing is Zoho CRM's dashboard and reports which are amazing and easy to understand.
I am using Zoho XRM for more than 3 years and found it a really amazing platform for customer relationship management. I like their simple yet effective user interface the most. I can use it very easily. Zoho CRM helps us to manage our all databases and related information at one place with amazing security. Overall I can say that this is an amazing CRM.
There is one thing that I want to highlight about this CRM that I dislike about it which is Zoho CRM is a little bit expensive compared to others but on the other hand, I can say that it is worth to spend on it.
Abaixo estão algumas perguntas frequentes sobre o Zoho CRM.
O Zoho CRM oferece os seguintes planos de pagamento:
A partir de: US$ 12,00/mês
Modelo de preços: Gratuito, Assinatura
Avaliação gratuita: Disponível
Não temos informações sobre os recursos do Zoho CRM.
Os clientes habituais do Zoho CRM são:
Autônomos, Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Administrações públicas, Pequenas empresas
O Zoho CRM está nos seguintes idiomas:
Chinês (simplificado), Chinês (tradicional), Checo, Danês, Holandês, Inglês, Francês, Alemão, Hebreu, Húngaro, Italiano, Japonês, Coreano, Polonês, Português, Russo, Espanhol, Sueco, Turco
O Zoho CRM tem os seguintes planos de preços:
O Zoho CRM é compatível com os seguintes dispositivos:
Android, iPhone, iPad
O Zoho CRM se integra com os seguintes aplicativos:
Adobe Sign, ClickDesk, HelpOnClick Live Chat Software, Nimble, SeamlessGov, TeamSupport, Zendesk Chat, Zoho Books, Zoho Invoice, Zoho Recruit
O Zoho CRM oferece as seguintes opções de suporte:
FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo