Zoho Recruit

O que mais gostei foi a Interface intuitiva.

O que menos gostei foram as dificuldade para implantação.

With other programs, I felt restrictive with package tiers-v- budget (boxed in or obligated to spend the extra money). Whereas Zoho Recruit feels more intuitive - my learning curve follows the natural progression for wanting to expand on my business and functionality.

How Zoho designed this expansion process allows the user to feel more intuitive and in control of upgrades. As a business owner, it allowed me to think of my next step and stage via expense-v-reward, and build into my business growth plan. It was something I was working towards as a business, instead of as a budget.

Zoho Tech Support is awesome. I never feel as though I am a number, waiting for the tech ticket, or have information read to me from Google. Tech Support actually appears to know what they're talking about! They troubleshoot while I wait, reevaluate, and adjust until it's right. And if they can't resolve it right away, they promise they'll get back in a timely manner...AND THEY DO! It's the same Support person so the value of having established a short-term relationship is welcoming. This feels more human instead of automated and institutionalized; literally, the personal touch or white glove standard.

I don't have any cons at this time, as I am still in a learning curve with adjusting recruiting model with module mapping, etc. The process has been positive and involves a LOT of customer service.

My only con would be that issues found on weekend have to be held over until M-F. That creates a bottleneck for my activity, pushing weekend tasks into the "regular" work week. Please, open up a few weekend resolution hours!

Zoho Recruit is an excellent Application Tracking System that has streamlined my work and made my recruiting process very efficient. Every interaction with the candidate can be traced along with the history of conversation. This help tremendously when candidates reapply. The Hiring Pipeline allows me to customize the recruiting process and keep track of how candidates are moving through the recruiting process. The workflow rules allow me to create email triggers and save time on common rule based notifications to candidates. And the auto created job postings page makes it easy for me to post new job positions and capture candidate resume and data directly into my system without writing a line of code.

Zoho's tiers are very rigid, and I would hope they would make their product more modular and allow customers to buy modules piecemeal. For a small startup, the professional and enterprise grade turn out to be very expensive, and we could easily trade some features we don't use for features we would like to use.

Front line customer support is excellent and they go above and beyond

HORRIBLE Quality control. They keep releasing product that simply does not work!! Error codes at the very first step. And then they want you to get online with them and show them how their stuff is broken. I did this for 2 years and I am finally fed up with providing QC services to them when they CLEARLY do not have a functioning QC or testing regime. I am now 2+ years into the build out of our business and having to consider changing the core software that runs our business at immense costs in terms of time, training, business relationships etc. Not sure what I will do, maybe just screwed and have to put up with it for another 2 years.

To be crystal clear, their front line support people are excellent - above and beyond and truly great to work with so it pains me to have to write this review. But fair warning their QC is BAD and you will spend a lot of time showing them how their product does not work.. Value for Dollar is good but if you expect this software to grow with you forget i. and pay a little more for something else.

Very easy to use interface, intuitive, cost effective and pairs perfectly with a variety of cloud based platforms (OneDrive, etc.)

Boy, I really don't have anything bad to say about Zoho. It's been absolutely perfect for what I use.