--- description: Avaliações detalhadas do Zoho Assist com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Zoho Assist com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho Assist - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Programas de Assistência Remota](/directory/563/remote-support/software) > [Zoho Assist](/software/9913/zoho-assist) # Zoho Assist Canonical: https://www.getapp.pt/software/9913/zoho-assist Page: 1 / 59\ Seguinte: [Next page](https://www.getapp.pt/software/9913/zoho-assist?page=2) > Ofereça suporte rápido a clientes remotos por meio de sessões de suporte remoto com base na Internet e gerencie computadores remotos sem esforço através do acesso remoto autônomo. > > Verdict: Rated **4.7/5** by 1445 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 1445 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.6/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Zoho - **Founded**: 1996 ## Commercial Context - **Preço inicial**: 480,00 € - **Modelo de preços**: (Free version available) (Teste Grátis) - **Detalhes de preços**: Gratis proefperiode van 15 dagen, ondersteuning op afstand en abonnementen voor onbeheerde toegang - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, búlgaro, chinês, coreano, espanhol, francês, inglês, italiano, japonês, neerlandês, português, sueco - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 209 more ## Recursos - API - Acesso para Celular - Acesso remoto e monitoramento - Acesso sem supervisão - Agendamento - Alertas/notificações - Anotações - Autenticação - Backup e recuperação - Bate-papo ao vivo - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - Captura de tela - Chat com vídeo - Cobrança e faturamento - Compartilhamento de arquivos - Compartilhamento de tela - Compartilhamento de tela com vários participantes - Compartilhamento de tela de celular - Compartilhamento de tela em tempo real ## Integrations (17 total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... and 2 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Programas de Assistência Remota](https://www.getapp.pt/directory/563/remote-support/software) ## Categorias relacionadas - [Software ITSM](https://www.getapp.pt/directory/292/it-service-management-itsm/software) - [Programas de Assistência Remota](https://www.getapp.pt/directory/563/remote-support/software) - [Software MSP](https://www.getapp.pt/directory/645/managed-service-providers-msp/software) - [Software para Trabalho Remoto](https://www.getapp.pt/directory/1699/remote-work/software) - [Software de Desktop Remoto](https://www.getapp.pt/directory/1731/remote-desktop/software) ## Alternativas 1. [TeamViewer ONE](https://www.getapp.pt/software/90948/teamviewer) — 4.6/5 (11629 reviews) 2. [Slack](https://www.getapp.pt/software/91563/slack) — 4.7/5 (24142 reviews) 3. [AnyDesk](https://www.getapp.pt/software/120039/anydesk) — 4.6/5 (1787 reviews) 4. [ISL Light](https://www.getapp.pt/software/114883/isl-light) — 4.7/5 (779 reviews) 5. [Pulseway](https://www.getapp.pt/software/101507/pulseway) — 4.7/5 (310 reviews) ## Avaliações ### "Zoho Assist review" — 4.0/5 > **Mohamed** | *28 de junho de 2026* | Aviação e aeroespacial | Recommendation rating: 8.0/10 > > **Vantagens**: Great system specially for internal IT support Ticketing \& Change Request Logs — built-in ticket system, every IT action tied to a ticket, full change history for management visibility Device Monitoring — real-time health monitoring, proactive issue detection before users complain Hardware \& Software Inventory Scan — automatic scan of all enrolled devices showing installed software, hardware specs, printers, and user accounts > > **Desvantagens**: The price a little high , if the price is lower it would allow us to add more licance with even highr > > Hardware \& Software Inventory Scan — automatic scan of all enrolled devices showing installed software, hardware specs, printers, and user accounts ----- ### "Zoho for begginers" — 4.0/5 > **Ulysses** | *19 de maio de 2026* | Telecomunicações | Recommendation rating: 8.0/10 > > **Vantagens**: What I like most about Zoho Assist is its exceptional balance of simplicity and cross-platform flexibility at an incredibly competitive price point. For IT professionals, MSPs, or helpdesk teams, it strips away the bloated installation processes of legacy remote-support software, making on-demand troubleshooting entirely frictionless. > > **Desvantagens**: While Zoho Assist is an excellent, cost-effective tool for remote support, it isn't without its flaws. When deploying it at scale or using it for intensive troubleshooting, certain limitations and performance bottlenecks become noticeable. > > Overall Verdict: A Dependable Workhorse with Exceptional Value My overall experience with Zoho Assist has been highly positive, cementing its place as a reliable, go-to tool for cloud-based remote support and unattended endpoint management. While it might not have the hyper-fluid screen-mirroring frame rates of some specialized, heavy-duty desktop applications, it more than makes up for it in sheer utility, ease of deployment, and cross-platform flexibility. For an IT professional, helpdesk agent, or managed service provider (MSP), it acts as a dependable workhorse that gets the job done without overcomplicating the workflow or draining the budget. ----- ### "expensive but usually stable" — 3.0/5 > **Andrea** | *18 de fevereiro de 2025* | Serviços de eventos | Recommendation rating: 6.0/10 > > **Vantagens**: unattended access is great, but client has a hard time installing for connection > > **Desvantagens**: difficulty for client to connect; screen lags on client's pc > > a bit expensive for what I need; client's screen lags and I am often needing to reconnect because client screen freezes ----- ### "Great product overall" — 5.0/5 > **Paul** | *14 de abril de 2026* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: Fast connectivity. Easy to use portal. Good for grouping and managing clients. Cross platform support. Price beats most others without losing features > > **Desvantagens**: Occasional browser issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the end user in detail > > Zoho Assist has become an essential part of our remote support workflow. We use it across all our clients, and it consistently delivers fast, reliable connectivity. The toolset is practical and well thought out, giving us everything we need to troubleshoot efficiently. The portal is clean, intuitive, and easy for out technicians and use. Overall, it’s a dependable remote support solution that just works. ----- ### "Reliable and Affordable Remote Support Tool for Nonprofits" — 5.0/5 > **Brian** | *16 de junho de 2026* | Gestão de organizações sem fins lucrativos | Recommendation rating: 8.0/10 > > **Vantagens**: Zoho Assist has been an excellent remote support tool for our IT team. The remote access capabilities are seamless and reliable, allowing us to quickly connect to end-user machines without any complicated setup. The unattended access feature is particularly valuable for managing servers and systems after hours. It integrates well with our existing workflow, and the web-based console means technicians don't need to install heavy software. The pricing is very reasonable, especially for a nonprofit organization, and the session recording feature is great for documentation and training purposes. > > **Desvantagens**: Occasionally, connection stability can be inconsistent on slower networks, which can be frustrating during active support sessions. The mobile app experience could use some improvement for technicians who need to provide support on the go. Additionally, some of the more advanced reporting features are locked behind higher-tier plans, and the user interface, while functional, can feel a bit cluttered at times. Customer support response times could also be faster for non-critical issues. > > Overall, Zoho Assist has been a reliable and cost-effective remote support solution for our IT team at a nonprofit organization. It simplifies remote troubleshooting significantly, allowing us to support staff across multiple locations without needing to be on-site. The tool has saved us considerable time and resources, and I would recommend it to other IT administrators, particularly those in budget-conscious organizations looking for a capable remote access platform. ----- Page: 1 / 59\ Seguinte: [Next page](https://www.getapp.pt/software/9913/zoho-assist?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/9913/zoho-assist) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data