---
description: Avaliações detalhadas do Zoho Assist com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Zoho Assist com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho Assist - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Programas de Assistência Remota](/directory/563/remote-support/software) > [Zoho Assist](/software/9913/zoho-assist)

# Zoho Assist

Canonical: https://www.getapp.pt/software/9913/zoho-assist

Page: 1 / 58\
Seguinte: [Next page](https://www.getapp.pt/software/9913/zoho-assist?page=2)

> Ofereça suporte rápido a clientes remotos por meio de sessões de suporte remoto com base na Internet e gerencie computadores remotos sem esforço através do acesso remoto autônomo.
> 
> Verdict: Rated **4.7/5** by 1406 users. Top-rated for **Probabilidade de recomendação**.

-----

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.7/5** | 1406 Avaliações |
| Praticidade | 4.7/5 | Based on overall reviews |
| Suporte ao cliente | 4.6/5 | Based on overall reviews |
| Relação qualidade/preço | 4.7/5 | Based on overall reviews |
| Recursos | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Zoho
- **Founded**: 1996

## Commercial Context

- **Preço inicial**: 480,00 €
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Detalhes de preços**: Gratis proefperiode van 15 dagen, ondersteuning op afstand en abonnementen voor onbeheerde toegang
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, búlgaro, chinês, coreano, espanhol, francês, inglês, italiano, japonês, neerlandês, português, sueco
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 209 more

## Recursos

- API
- Acesso para Celular
- Acesso remoto e monitoramento
- Acesso sem supervisão
- Agendamento
- Alertas/notificações
- Anotações
- Autenticação
- Backup e recuperação
- Bate-papo ao vivo
- Bate-papo em tempo real
- Bate-papo/Mensagens instantâneas
- Captura de tela
- Chat com vídeo
- Cobrança e faturamento
- Compartilhamento de arquivos
- Compartilhamento de tela
- Compartilhamento de tela com vários participantes
- Compartilhamento de tela de celular
- Compartilhamento de tela em tempo real

## Integrations (17 total)

- Freshdesk
- Google Workspace
- JIRA Service Management
- Jira
- ManageEngine Endpoint Central
- ManageEngine Mobile Device Manager Plus
- ManageEngine ServiceDesk Plus
- ManageEngine ServiceDesk Plus MSP
- Microsoft Teams
- ServiceNow
- Slack
- Spiceworks Cloud Help Desk
- Zendesk Suite
- Zoho Bookings
- Zoho Desk

... and 2 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Programas de Assistência Remota](https://www.getapp.pt/directory/563/remote-support/software)

## Categorias relacionadas

- [Software ITSM](https://www.getapp.pt/directory/292/it-service-management-itsm/software)
- [Programas de Assistência Remota](https://www.getapp.pt/directory/563/remote-support/software)
- [Software MSP](https://www.getapp.pt/directory/645/managed-service-providers-msp/software)
- [Software para Trabalho Remoto](https://www.getapp.pt/directory/1699/remote-work/software)
- [Software de Desktop Remoto](https://www.getapp.pt/directory/1731/remote-desktop/software)

## Alternativas

1. [TeamViewer ONE](https://www.getapp.pt/software/90948/teamviewer) — 4.6/5 (11626 reviews)
2. [Slack](https://www.getapp.pt/software/91563/slack) — 4.7/5 (24103 reviews)
3. [AnyDesk](https://www.getapp.pt/software/120039/anydesk) — 4.6/5 (1786 reviews)
4. [Iperius Remote](https://www.getapp.pt/software/2039655/iperius-remote) — 4.3/5 (227 reviews)
5. [ISL Light](https://www.getapp.pt/software/114883/isl-light) — 4.7/5 (779 reviews)

## Avaliações

### "Happy Camper" — 5.0/5

> **Shannon** | *26 de março de 2026* | Construção | Recommendation rating: 10.0/10
> 
> **Vantagens**: The value for the money is excellent.  I would highly recommend this product just based on that.  Some of the competitors are charging in the upper $800 for an annual license.
> 
> **Desvantagens**: The only cumbersome part was learning how the system worked.  However, that's to be expected with a new piece of software. After I understood the process, it was smooth sailing.
> 
> Overall, the experience has been great.  The customer service agents are awesome, and the program is very consistent.

-----

### "Good alternative over Teamviewer" — 5.0/5

> **Mike** | *6 de maio de 2026* | Hardware | Recommendation rating: 9.0/10
> 
> **Vantagens**: I prefer Zoho over Teamviewer, a North American Floridian based German company. Fast reliable connection in Canada.
> 
> **Desvantagens**: Not as well known by my customers as Teamviewer and does not have as many options as Teamviewer remote access.

-----

### "Zoho review" — 3.0/5

> **Patricia** | *25 de janeiro de 2025* | Contabilidade | Recommendation rating: 3.0/10
> 
> **Vantagens**: That I could work on a return and when I get to office its ready to print or whatever needs done
> 
> **Desvantagens**: I have to leave my computer on at office
> 
> Fair to Good I like that i actually login to the program I am using

-----

### "Reliable and Secure Remote Support Solution for Our Business" — 5.0/5

> **JUAN OSCAR** | *17 de fevereiro de 2026* | Rádio e televisão | Recommendation rating: 10.0/10
> 
> **Vantagens**: Zoho Assist has been a great addition to our business. The remote connections are secure, stable, and easy to manage. The unattended access feature works very well and has improved our efficiency. Setup was simple, and the pricing is fair for the value provided. Highly recommended for businesses needing reliable remote support.
> 
> **Desvantagens**: The initial setup of advanced features can take some time to fully understand, but once configured, the platform runs very well.
> 
> Our overall experience with Zoho Assist has been very positive. We use it regularly to support clients and manage multiple systems remotely, and it has improved our operational efficiency. The connections are secure and stable, which gives us confidence when accessing sensitive systems. It has become an essential tool in our daily workflow, and it delivers good value for the price.

-----

### "Efficient Remote Access for Daily Operations" — 5.0/5

> **Avaliador Verificado** | *31 de março de 2026* | Publicidade e marketing | Recommendation rating: 10.0/10
> 
> **Vantagens**: Honestly, what I like most about Zoho Assist is how easy it makes everything. I can connect to a client’s computer in seconds and handle things on the spot without back-and-forth. It’s smooth, no headaches, and saves me a ton of time when I’m managing multiple dealerships.
> 
> **Desvantagens**: One downside is that the end user still needs to download and run an executable to start the session, which can add an extra step and sometimes slow things down.
> 
> Zoho Assist has been a solid tool for my day-to-day operations. It’s helped me provide faster support, reduce downtime, and stay more responsive to clients. The ease of use and stability make it something I can depend on consistently.

-----

Page: 1 / 58\
Seguinte: [Next page](https://www.getapp.pt/software/9913/zoho-assist?page=2)

## Links

- [View on GetApp](https://www.getapp.pt/software/9913/zoho-assist)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/9913/zoho-assist> |
| de-AT | <https://www.getapp.at/software/9913/zoho-assist> |
| en | <https://www.getapp.com/customer-service-support-software/a/zoho-assist/> |
| en-AE | <https://www.getapp.ae/software/9913/zoho-assist> |
| en-AU | <https://www.getapp.com.au/software/9913/zoho-assist> |
| en-CA | <https://www.getapp.ca/software/9913/zoho-assist> |
| en-GB | <https://www.getapp.co.uk/software/9913/zoho-assist> |
| en-IE | <https://www.getapp.ie/software/9913/zoho-assist> |
| en-NZ | <https://www.getapp.co.nz/software/9913/zoho-assist> |
| en-SG | <https://www.getapp.sg/software/9913/zoho-assist> |
| en-ZA | <https://www.getapp.za.com/software/9913/zoho-assist> |
| es | <https://www.getapp.es/software/9913/zoho-assist> |
| es-CL | <https://www.getapp.cl/software/9913/zoho-assist> |
| es-CO | <https://www.getapp.com.co/software/9913/zoho-assist> |
| es-MX | <https://www.getapp.com.mx/software/9913/zoho-assist> |
| fr | <https://www.getapp.fr/software/9913/zoho-assist> |
| fr-BE | <https://fr.getapp.be/software/9913/zoho-assist> |
| fr-CA | <https://fr.getapp.ca/software/9913/zoho-assist> |
| nl | <https://www.getapp.nl/software/9913/zoho-assist> |
| nl-BE | <https://www.getapp.be/software/9913/zoho-assist> |
| pt | <https://www.getapp.com.br/software/9913/zoho-assist> |
| pt-PT | <https://www.getapp.pt/software/9913/zoho-assist> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Portugal","address":{"@type":"PostalAddress","addressLocality":"Lisbon","addressRegion":"Lisbon","postalCode":"2770-071","streetAddress":"Quinta da Fonte Rua dos Malhões Edifício D. Pedro I Paço D'Arcos, 2770-071 Lisboa Portugal"},"description":"Avalie, compare e classifique os softwares para pequenas empresas. O GetApp Portugal oferece softwares, aplicativos de SaaS e nuvem, e avaliações independentes.","email":"info@getapp.pt","url":"https://www.getapp.pt/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.pt/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Zoho Assist","description":"Acesse a área de trabalho remota de seus clientes, compartilhe sua tela ou gerencie computadores desacompanhados com o Zoho Assist, sua solução única para suporte remoto, compartilhamento de tela e acesso remoto. Comece hoje mesmo com um dos softwares mais seguros, confiáveis ​​e acessíveis do setor.\n\nO Zoho Assist não requer instalação prévia de nenhum software e pode ser executado inteiramente no navegador. Ele foi projetado para suporte de TI terceirizado e de MSP, suporte ao cliente e help desks de TI. Ele é compatível com todos os principais sistemas operacionais e funciona bem com firewalls e proxies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b41f97d8-7d53-4de6-acde-3cbe1fa596d5.png","url":"https://www.getapp.pt/software/9913/zoho-assist","@type":"SoftwareApplication","@id":"https://www.getapp.pt/software/9913/zoho-assist#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.pt/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1406,"ratingValue":4.7},"offers":{"price":"480","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Programas de Assistência Remota","position":2,"item":"/directory/563/remote-support/software","@type":"ListItem"},{"name":"Zoho Assist","position":3,"item":"/software/9913/zoho-assist","@type":"ListItem"}],"@id":"https://www.getapp.pt/software/9913/zoho-assist#breadcrumblist"}]}
</script>
