--- description: Avaliações detalhadas do Zoho Assist com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Zoho Assist com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho Assist - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Software ITSM](/directory/292/it-service-management-itsm/software) > [Zoho Assist](/software/9913/zoho-assist) # Zoho Assist Canonical: https://www.getapp.pt/software/9913/zoho-assist Page: 1 / 61\ Seguinte: [Next page](https://www.getapp.pt/software/9913/zoho-assist?page=2) > Ofereça suporte rápido a clientes remotos por meio de sessões de suporte remoto com base na Internet e gerencie computadores remotos sem esforço através do acesso remoto autônomo. > > Verdict: Rated **4.7/5** by 1495 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 1495 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.6/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Zoho - **Founded**: 1996 ## Commercial Context - **Preço inicial**: 480,00 € - **Modelo de preços**: (Free version available) (Teste Grátis) - **Detalhes de preços**: Gratis proefperiode van 15 dagen, ondersteuning op afstand en abonnementen voor onbeheerde toegang - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, búlgaro, chinês, chinês tradicional, coreano, espanhol, francês, inglês, italiano, japonês, neerlandês, português, sueco - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 209 more ## Recursos - API - Acesso para Celular - Acesso remoto e monitoramento - Acesso sem supervisão - Agendamento - Alertas/notificações - Anotações - Autenticação - Backup e recuperação - Bate-papo ao vivo - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - Captura de tela - Chat com vídeo - Cobrança e faturamento - Compartilhamento de arquivos - Compartilhamento de tela - Compartilhamento de tela com vários participantes - Compartilhamento de tela de celular - Compartilhamento de tela em tempo real ## Integrations (17 total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... and 2 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software ITSM](https://www.getapp.pt/directory/292/it-service-management-itsm/software) ## Categorias relacionadas - [Software ITSM](https://www.getapp.pt/directory/292/it-service-management-itsm/software) - [Programas de Assistência Remota](https://www.getapp.pt/directory/563/remote-support/software) - [Software MSP](https://www.getapp.pt/directory/645/managed-service-providers-msp/software) - [Software para Trabalho Remoto](https://www.getapp.pt/directory/1699/remote-work/software) - [Software de Desktop Remoto](https://www.getapp.pt/directory/1731/remote-desktop/software) ## Alternativas 1. [TeamViewer ONE](https://www.getapp.pt/software/90948/teamviewer) — 4.6/5 (11641 reviews) 2. [Slack](https://www.getapp.pt/software/91563/slack) — 4.7/5 (24219 reviews) 3. [AnyDesk](https://www.getapp.pt/software/120039/anydesk) — 4.6/5 (1799 reviews) 4. [ISL Light](https://www.getapp.pt/software/114883/isl-light) — 4.7/5 (779 reviews) 5. [Freshdesk](https://www.getapp.pt/software/10317/freshdesk) — 4.5/5 (3487 reviews) ## Avaliações ### "It is my favourite remote access solution" — 5.0/5 > **Roscoe** | *31 de março de 2026* | Administração pública | Recommendation rating: 10.0/10 > > **Vantagens**: Zoho was very easy to use, and ease to install. It links with Spiceworks Help Desk which is great bc I can track tickets by device. Saves so much time being able to remote access. I usedthe option that allows me to group devices like I was used to when I used BeyondTrust Bomgar. It is a great tool without any need for customer support to guide you through setup. It also offers MFA which is a great option for users needing a secure remote access option. Lastly, value\!\!\! It is very valuable as a government agency that has a fixed budget. I have been and will continue to recommend this product > > **Desvantagens**: The option of technician vs unattended assistance was confusing in the beginning. I had to use the trial to understand the difference. I wish it was made clearer in the pricing. > > love it\!\!\!\! I have used multiple applications - Bomgar, Teamviewer, Anyviewer, AnyDesk, ScreenConnect - and this one is my favourite. Bomgar is 2nd. If I was given an option to use any on my list and someone was paying for it, I would still choose Zoho. The pricing options and customizations make it a no brainer. ----- ### "I’ve been with Zoho for 5 years now, and I’ve got no reason to switch" — 5.0/5 > **William** | *22 de agosto de 2026* | Defesa e aeroespacial | Recommendation rating: 10.0/10 > > **Vantagens**: Zoho is designed for all levels of user type—from beginner to advanced. However, the UI is still manageable (even easy in many respects). > > **Desvantagens**: The Remote Access deployment and revocation process isn’t quite as intuitive as I’d like it be. I have to refresh my memory on how to launch and revoke drone time to time. > > I’ve been using Zoho Assist for many years now. It does exactly what it claims to do, and I have no reason to try anything else. ----- ### "Well, it has the potential to be excellent, but it needs improvement." — 3.0/5 > **Raul** | *20 de fevereiro de 2026* | Internet | Recommendation rating: 5.0/10 > > **Vantagens**: In terms of cost-effectiveness, the site offers several features at a low cost, allowing you to add multiple domains under a single subscription. > > **Desvantagens**: The experience was good in terms of cost-effectiveness. However, there are many issues in the initial steps. I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet. There are problems logging in, forcing me to keep switching between apps until it works. Basic settings are confusing to find. > > Well, it has the potential to be excellent, but it needs improvement. I hope the service improves in these areas, thereby overcoming these issues. ----- ### "First time Zoho user" — 4.0/5 > **sean** | *1 de agosto de 2026* | Segurança de rede e informática | Recommendation rating: 9.0/10 > > **Vantagens**: Zoho Assist comes packed with all the key diagnostic tools and remote control features I was looking for. As a beginner tech, I found the interface incredibly user-friendly and intuitive to navigate—it worked smoothly right out of the box without a steep learning curve. > > **Desvantagens**: Nothing major\! Setting up unattended access has a few options to configure at first, but once you get the hang of it, everything runs very seamlessly. > > My overall experience with Zoho Assist has been excellent. It made taking over remote desktops and running diagnostic tools simple and straightforward, even while I'm still building up my technical toolkit. It is reliable, easy to use, and a great value. ----- ### "Overall it's an amazing software" — 5.0/5 > **Srinivasa Prasad** | *3 de setembro de 2026* | Medicina alternativa | Recommendation rating: 8.0/10 > > **Vantagens**: User friendly software and easy to assist and easy to access many computer core shortcuts and functionalities > > **Desvantagens**: Always need to download a piece of software on the customer side and customers will be much more irritated to do that. ----- Page: 1 / 61\ Seguinte: [Next page](https://www.getapp.pt/software/9913/zoho-assist?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/9913/zoho-assist) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data