JIRA Software

Vantagens

Jira is clean and it is simple yet powerful. You can use it for your basic ticket workflows from the get go and expand as you grow or the tasks you wisch to cover branch out. It is easy to customize the ticket views to contain the information you want to use and avoid cluttering. The Workflow editor is one of the most powerful I came across in all my professional career. It might not seem so much of an importance but believe me, when your business grows unexpected necessities will arise and you will suddenly be required to track tasks you never though about. Jira will have you covered and allow you to add different task types which traverse task-type specific phases and have corresponding stati. Also you have all the world of notification and responsibility tracking ping-pong covered as you go. Two further things are woth mentioning: First the Atlassian World (the Wiki Confluence and build system Bamboo and many other products) integrate flawlessly and it actually really makes using them fun. Jira is one of the tools, that make you smile when you are required to use it no matter the task to track, its jus smooth, convenient and above and beyond provides a rich ecosystem for free and commercial plugins even for rather exotic use cases.
Also, the license Model behind it scales fantastically. When we introduced it we were a small company with 8 people (we are now going strong towards the 200) and it was critical to keep cost for our tools reasonable. Jira got us covered.

Desvantagens

When we scaled, the License was not as flexible in higher user tiers as it was in the lower ones. Also once upon a time an update went wrong and we had to invest a bucketload of time and brain power to get everything back up to speed. We did run jira on premise and hat some custom plugins so there might be some of the tripwires: In case you use plugins they must be available in the version you wish to upgrade to and this might require some research prior to updates. Also, you can make a science out of the workflow and notification configuration. In case it is not documented well when you do it it might get you into trouble.

Vantagens

Firstly Jira is the most advanced task management software in my opinion. It has tons of valuable features for issue tracking, has interfaces like scrum, kanban and etc. It has simple mode for an starting projects and very advanced for more complex projects. One of the great things it is the editable everything e.x statuses which helps to my my team to do process more likly.

Desvantagens

Using the Jira API it has little drawbacks for example complex documentation. It does not have major language libraries and sometimes the the API is not stabile.

Vantagens

This tool lets you create projects, and subdivide them into smaller projects. This allows for separation of development tasks from product and project management. It has messaging/comments in each ticket that is created, where people can be tagged and notified when their input is required. This makes for collaborative solutions. Informational data objects such as documents, images, zip files, videos can be attached to each ticket to add to the task description. JIRA also has Bitbucket integration, so any software development such as code branches or pull requests are automatically attached to the corresponding ticket if the ticket number is mentioned in the commit message. Pull requests are also automatically linked to the ticket so it is very easy to find corresponding code for a task/ticket.

Desvantagens

JIRA does it's job. The cloud version of the tool can be slow sometimes. The tool does not put dates on every change or addition to a ticket. For example, if you keep making changes to an issue description over time, it does not tag each change with a timestamp or which user made the change . This makes it difficult to track when an addition to the issue description was made, or who made it. Also, in some cases of very large features, the description box can get very convoluted and hard to read. Same goes for message/comment sections where too many people are commenting and asking questions, it gets very difficult to sift through all the noise.

Vantagens

JIRA certainly has a lot of features that should make Project Management easy. The mobile app is adequate, and the web site works well enough. There are a whole lot of places to enter data, which ends up being a bit of a downfall. When JIRA is set up well, it does support PM. When it is used as a vanilla Agile product, I think it falls behind other offerings.

Desvantagens

JIRA has so many configuration points that it takes forever to get it working properly for your team. They have also been changing the UI a lot recently, which has obscured where some data is, which - predictably - has slowed down our use. If JIRA could get a more consistent UI, I feel it could be a much better product.

Vantagens

Couple of features below that I really admired the most-Mobile version of Jira board, colorful status tracking with accurate percentage, effective customized workflow modal, quick peek view of tasks in dashboard, search option for any filter, quick catch for getting user by using '@', easy query handling and filters, easier mode of cloning tasks, linking items and referencing, multiple built in report types like bar chart, pie charts, etc., Kanban & Agile flexi boards, vast of plugin support like git-hub, git bucket, zendesk, etc., From the admin point - easy configuration of development tools dotnet, configuring mailing options, deep level view of audit logs, watch list for issues.Couple of features below that I really admired the most-Mobile version of Jira board, colorful status tracking with accurate percentage, effective customized workflow modal, quick peek view of tasks in dashboard, search option for any filter, quick catch for getting user by using '@', easy query handling and filters, easier mode of cloning tasks, linking items and referencing, multiple built in report types like bar chart, pie charts, etc., Kanban & Agile flexi boards, vast of plugin support like git-hub, git bucket, zendesk, etc., From the admin point - easy configuration of development tools dotnet, configuring mailing options, deep level view of audit logs, watch list for issues.

Desvantagens

Sometimes I feel, the JIRA GUI is clumsy to have many things in dashboard, other than that I do not see any specific negative factors to hate JIRA, and it depends on how we use the features for projects.