JIRA Software

JIRA Software

Project & Issue Tracking Software - See why we're #1!

4.3/5 (7264 avaliações)

Resumo do JIRA Software

With JIRA, there's no shortage of ways to stay in the loop. Whether you prefer to receive updates via email, chat, or by checking in on your mobile device, JIRA has you covered. At your desk or on the go with the new mobile interface, JIRA helps your team get the job done.

Issues are everywhere: Tasks, ideas, and requests are hiding in documents, people's heads, and deep in your inbox. Use JIRA to capture and organize your team's issues, prioritize and take action on what's important, and stay up to date with what's going on around you. JIRA makes all of this easy, so your team can spend less time managing the work and more time building great software.

Work the way you want: Your process is at the heart of everything you do. Don't shoehorn your team's work into the default workflow defined by your project tracker. JIRA has workflows to match your existing processes, that you can easily adapt as your team evolves. Use the tool that fits your team, don't change your team to fit your tool.

Productive, powerful planning: Teams that need to be effective and efficient choose JIRA to help them capture, assign, and prioritize their work. Ensure that everyone on your team knows exactly what needs to be done when, then watch the job get done flawlessly. And when you add the power of agile to JIRA – with the JIRA Agile add-on – you can even plan agile sprints!

Collaborate easily: On any team, it's important that people can easily share information and reach out for help when they need it. JIRA's simple, intuitive interface allows you to collaborate with teammates and get the job done more efficiently. If you think that's awesome, you'll love it even more when you combine JIRA's @mentions and assignment features with the power of Confluence and HipChat.

Visibility at the speed of light: Watch the issues that are most important to you, monitor activity streams, and share information with powerful dashboards, wallboards, and more. With JIRA, you'll always know what's going on.

Collect, service, and report: With JIRA Service Desk, the JIRA platform becomes a modern, flexible service desk experience that streamlines customer requests and boosts your IT team's efficiency.

Agile project management: These days, just keeping track of your work isn't enough – you've got to be agile. JIRA Agile adds agile project management to the power of JIRA.

Preços

A partir de
US$ 10,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Ásia, Austrália, Canadá, China, Europa e outros 5, Índia, América Latina, África e Oriente Médio, Reino Unido, Estados Unidos

Idiomas

Chinês (tradicional), Checo, Danês, Inglês, Francês e outros 7, Alemão, Italiano, Japonês, Polonês, Português, Russo, Espanhol

JIRA Software - Avaliações

Classificação geral
4.3/5
89% avaliações positivas
3582
Excelente
2856
Muito bom
683
Regular
95
Ruim
50
Péssimo
Mikael S.
Traduzir com Google

The best tool for a product manager

Usado Diariamente durante Mais de dois anos
Avaliado em 31/10/2019
Fonte da avaliação: Capterra

My experience has been great with JIRA and I have setup the product in my last two organizations. In my current role, the entire company has moved all their projects to JIRA. Despite some pesky UI bugs here and there, JIRA does everything that I need and has become a critical piece of my day-to-day work. It's never easy to build a product for product people, but JIRA has found a way to do most of what I need. I only wish the business would invest a bit more effort into their support team, but since many companies are already using JIRA, the internet has become a great substitute.

Vantagens

JIRA gives me so much functionality out of the box. Within five minutes, I can create a board and invite my whole team to start working with me. It doesn't take long to customize your presentation of work to make it specific to your business. It has become the standard for the industry and with good reason; JIRA gives me everything that I need to track performance and ensure a timely release.

Desvantagens

There are occasionally some annoying bugs that will present themselves, but it's never something that really prevents me from using the product effectively; usually it's an annoying UI bug that looks messy or ugly. For the most part, many of the people that complain about the product just don't know how to use it 'as is out of the box'. The more configurations you try to make, the more problems you can create for yourself. Aside from this, their customer service is quite lackluster and it often takes days if not weeks to hear back from support - usually the bugs are fixed before you even get a response.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Steve M.
Traduzir com Google

If you tried it before and got confused, it's way easier now

Usado Diariamente durante Mais de dois anos
Avaliado em 31/10/2019
Fonte da avaliação: Capterra

We did an extensive search and ended up with JIRA for project management for my team and for our cross-department projects. We've been using it now with our marketing team for several months, and I had previously used it with product teams (developers), and the overall experience is that it provides the best PM experience for our team of all the options out there.

Vantagens

They've managed to provide easy to use projects, next-gen, that have most of the power but are SUPER easy to use. We love the new Kanban boards and the ability to turn off features and hide complexity wherever needed.

Desvantagens

The next-gen projects are moving fast, but it feels like at this point you have to choose *either* power *or* ease of use. Classic projects (power) or next-gen (easy) are competing, so I'm hoping they will be able to eventually provide all the power in the easy next-gen projects.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Marc G.
Traduzir com Google

Flexible but not at all fun

Usado Diariamente durante Mais de um ano
Avaliado em 28/10/2019
Fonte da avaliação: Capterra

Originally we wanted Jira to be the place for Product and Development. But we soon realised that we needed a separate app for the product team instead. So now the product team work outside Jira and only when it's ready for Development will a ticket get created and planned in the backlog ready for a sprint.

Jira helps the Product Manager to know the status of features, bugs and tasks and allows the development team to ask questions relating to the ticket in the comment section. That way there is full visibility of the discussions for future reference.

Vantagens

The biggest strength that Jira has to offer is how customisable the app is. We're forever fine tuning how how development flows are setup and I've never run into an issue where what we wanted to achieve could not be possible. The workflow editor is pretty straight forward once you figure out how to map these to specific projects and features.

It also has a mammoth number of apps that can integrate with it, which can greatly help simplify your organisations stack. We use a bunch of apps that connect to Jira such as Slack and Git.

The mobile app is pretty good and more simple to use. There's also a new iOS app that you can run on a mac that seems to be a slightly faster and more user friendly version. However, I haven't quite worked out how to tailor the notifications.

The search is very powerful!

Desvantagens

It is very slow to load pages and jump between stories. When using this on a daily basis it really gets annoying.

When we need to change a setting it's hard to work out where to go. I have to say I've never seen another app quite like Jira which has so many different places to go to in order to change very similar settings.

If someone accidentally creates a ticket with the wrong type the only way to change it is to Move the ticket. And I can't seem to change the status of the ticket at the same time. So often an Open bug ticket becomes an Open feature ticket, which really should still be in Draft.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

7.0/10
Aaron R.
Traduzir com Google

Powerful, enterprise software that might be more than you need

Usado Diariamente durante 6 a 12 meses
Avaliado em 25/09/2019
Fonte da avaliação: Capterra

We use Jira as a kanban/agile project management tool in software development. The workflow is well understood by most developers and onboarding new team members into our system is a breeze. It is good at tracking projects and managing sprints.

Vantagens

As an SDLC management tool it excels. It's designed from the ground up for tracking user stories, tasks, epics, sprints, etc. in large organizations. It is excellent for cross functional team collaboration and really shines in a mature environment that doesn't change frequently or quickly. It is continuously improving and it is obvious that the JIRA team is very proactive and dedicated to staying ahead of the competition in features and services.

Desvantagens

It is overkill for smaller teams or products that are very early in their life. When projects and teams are very dynamic, Jira projects become bloated, cumbersome, and fragmented. This product really is suited for larger, mature organizations that already have strong procedural discipline and rather monolithic approval/decision making. I know it's supporting agile methodology but really it's rigidness is more aligned with waterfall type management.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

6.0/10
Ajesh G.
Traduzir com Google

Finest application for the Agile software lifecycle

Usado Diariamente durante Mais de dois anos
Avaliado em 15/08/2019
Fonte da avaliação: Capterra

I use JIRA in all the Agile software development for classification and bug tracking for every user with Dashboards. I am satisfied with the JIRA features but I think JIRA needs to provide more integration towards CICD tools so that user can get more idea about the bug tracking.

Vantagens

Easy to create Agile dashboards to track bugs in different development life cycle. We can also extract informations regarding the user specific tickets created and worked for any period of time. Also we can attache documents to gives an entire idea about the the bugs and time tracker in comment section provides how much time it takes to fix the bugs. In the software industry JIRA is one of the widely used Bug tracking platform. The idea of classification of tickets like EPIC,Task are very useful to identify the work load needed for that ticket.

Desvantagens

Need exact date and time of the ticket creation and comments when the ticket gets older, right now it describes like the ticket is "created more two weeks ago". JIRA also needs to integration with CICD tools for more information regarding the bug tracking and fixing. JIRA should provide a dashboard for each user how much time he worked on a ticket to track the overall work time and also it will be very easy for the Administrator also.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10

Preço do JIRA Software

A partir de
US$ 10,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

JIRA Software offers flexible pricing.

Small teams: $10/month for up to 10 users
Growing teams: $7 per user/month for 11-100 users

Recursos do JIRA Software

  • API
  • Acompanhamento de atividades
  • Controle do tempo do projeto
  • Ferramentas de colaboração
  • Integração de terceiros
  • Monitoramento do progresso
  • Notificações automáticas
  • Painel de atividades
  • Priorizar
  • Projeções

  • Controle de tarefas
  • Gestão de projetos
  • Gestão de tarefas
  • Gráficos de Gantt
  • Interface para arrastar e soltar
  • Múltiplos projetos
  • Planejamento de projetos
  • Planejamento de tarefas
  • Quadros de horários
  • Rastreamento do projeto

Mais informações sobre JIRA Software

Principais recursos do JIRA Software

  • 1000's of Add-ons
  • @mentions
  • API
  • API availability
  • Action management
  • Active directory integration
  • Activity dashboard
  • Activity tracking
  • Agile development
  • Agile reporting
  • Assignment management
  • Automatic notifications
  • Burndown charts
  • Burndown/burnup charts
  • Categorizing
  • Charting
  • Code integration
  • Collaboration tools
  • Commenting
  • Communication management
  • Completion tracking
  • Configurable workflow
  • Cumulative flow diagrams
  • Custom filters
  • Custom reports
  • Customizable scrum boards
  • Customizable workflows
  • Development tracking
  • Dynamic workflow
  • Estimating
  • Filtered views
  • Forecasting
  • GitHub integration
  • IT / software projects
  • Issue management
  • Issue tracking
  • JIRA's query language (JQL)
  • Kanban boards
  • Mobile apps
  • Monitoring
  • OnDemand or hosted
  • OpenSocial gadgets
  • Planning tools
  • Portfolio management
  • Prioritizing
  • Progress tracking
  • Project time tracking
  • Project workflow
  • Projections
  • Real time reporting
  • Release management
  • Reporting & statistics
  • Roadmap planning
  • Search functionality
  • Service desk management
  • Sprint planning
  • Sprint reports
  • Status reporting
  • Team management
  • Third party integration
  • Traceability
  • Velocity charts
  • Version reports
  • Visual timeline

Vantagens

  • Agile at Scale
    Scrum and Kanban improve project success and deliver value iteratively. JIRA and JIRA Agile scale Agile across your organization. JIRA also integrates with GitHub to link issues to commits.

  • Industry Leading Workflow Engine
    Don't let your issue tracking software dictate your process. With JIRA's workflow engine you can easily build the process that fits your team.

  • Polished User Experience
    Create, update, and work through issues using a fast and intuitive web interface with lightning-quick keyboard shortcuts.

  • Flexible Dashboards
    Create a personalized view of JIRA. Share dashboards to track project status, create custom reports, and monitor team wallboards.

  • Powerful Searching and Reporting
    Use JIRA's Query Language (JQL) with simple autocomplete to build advanced queries. Create a personalized view of JIRA and share dashboards to track project status, create custom reports, and monitor team progress with wallboards.

  • Deployment Options
    Simple Windows and Linux installers are available for an OnPremise solution, or you can get started hassle-free with JIRA OnDemand. Easily switch between OnPremise or OnDemand as your organization evolves.

  • Integrate with Everything
    Get more from JIRA with flexible REST and Java APIs – plus over 600 plugins and add-ons in the Atlassian Marketplace– to connect with the applications and tools you use every day.

  • Análise do GetApp

    JIRA is a cross platform issue and bug tracking software with advanced project management capabilities and features. JIRA is suitable for any company size and is extremely valuable to all collaborating teams, stakeholders and project managers. JIRA helps your team share information and engage others seamlessly, display issues on agile boards with custom agile workflows, enforce kanban work in progress limits and check their efficiency planning and assign members with certain tasks, work together with colleagues using joint-editing tools and monitor the team’s progress and updates of each task.

    Moreover, JIRA boasts a feature-rich service desk implementation that allows each department to collect customer requests instantly, and arrange them in priority queues that improve the productivity of the team and happiness of customers. Additionally, JIRA offers advanced source code integration along with a huge set of add-ons that can be conveniently found in Atlassian’s Marketplace.

    JIRA's main dashboard.

    O que é o JIRA Software?

    JIRA brings a team’s resources and knowledge assets under the same collaborating platform. This makes the team more efficient and minimizes the employees’ efforts to complete simple every day tasks. Complex activities that require the participation of personnel from different departments is easier when everyone uses JIRA.

    The agile project management features in JIRA offer a first-class opportunity for supervisors and managers to locate roadblocks that undermine the overall productivity of the team and take focused action and identify areas for improvement.

    Search filters can prove very useful.

    Principais recursos do JIRA Software

    Mobile Application

    JIRA’s value and usability are greatly enhanced through its mobile platforms. Whether you are using Android or iOS JIRA remains accessible in a whole set of ways while you’re on the go.

    Using the JIRA app, you can access issues and bugs that are reported, and display them using custom filters. All reports are accompanied by comments and attachments like screenshots to help users fully understand the issue. A bug or issue can be assigned to a developer right from the mobile device.

    Checking recently created bugs on the mobile app.

    Service Desk

    JIRA Service Desk offers a clean and intuitive on-line customer portal for the clients that need help. They can just find what they need through easy to understand interface that will guide them to online help or to the most appropriate person to resolve their request.

    After the requests reach the service department, engineers take over assignments and start working on the tasks.

    A queue system automatically categorizes and prioritizes requests according to custom settings. A number of queues are available out of the box, but more can be added by users at any time. Service license agreements (SLAs) and the automatically generated metrics will provide you with detailed real-time reports, helping you assess progress and efficiency of your team.

    The service desk, as shown from the engineers perspective.

    Agile

    JIRA Agile is aimed to help software development teams collaborate better. Using agile planning processes, teams can deliver functioning software earlier and stay flexible when requirements change. JIRA supports agile through various practices such as kanban and scrum. Visibility is the one thing that collaborating teams usually miss from their workflow, and that is exactly what JIRA Agile comes to fulfill.

    You may plan in detail and do estimations with unparalleled accuracy. All bugs, tasks, and actions can be drag-n-dropped for users to perform easy prioritization or change sprints. At the end of the sprint, JIRA creates extensive reports with graphs and rich information which highlight the work done and the unfinished tasks that should be moved to the backlog or the next sprint.

    A kanban board on JIRA Agile.

    Code Integration

    Teams can use JIRA to manage the reporting, fixing and reviewing of software bugs in an efficient and integrated way. Developers can take assignments from shared dashboards and agile boards inside of JIRA. From there, Stash git repositories and Bamboo can be used to connect commits and test results back to the issue. All this can be done without the need of ever leaving JIRA.

    If you need more Git or Mercurial repositories, you can utilize the integration with Atlassian’s Bitbucket that will allow you to spend more time coding instead of dealing with issue and merging handling. The popular GitHub is also supported by JIRA and the connection can be done with the use of just the DVCS connector.

    Stash integration on JIRA.

    Atlassian Marketplace

    Users of JIRA will find that Atlassian’s Marketplace is the place to be when looking for extended functionality, or just for opportunities that you may never have thought of. It includes a vast collection of over 400 add-ons. There are admin tools, chart drawing tools, dashboard gadgets, themes, and styles etc. Over 61% of them are free of charge.

    Besides the add-ons, here you will also find the very valuable workflow templates. You may search among a vast collection to find something suited to your needs, or create your own tailored workflow and upload it to the Marketplace for everyone’s benefit.

    IT and helpdesk addons on the Marketplace.

    Integrações do JIRA Software

    JIRA integrates well with a large number of related software to further expand the usability and utilization of the software in any usage scenario. Besides integrating with other Atlassian software tools like Confluence and Stash, developers have managed to achieve good integration with other software tools.

    Some of the most notable examples include the popular revision control tool Github, the widely used Gliffy diagram editor, the Affinity Live and SalesForce CRMs, and the AtTask and Clarizen development tools.

    Preço do JIRA Software

    JIRA offers three solutions. The basic package can accommodate 10 users and costs $10 monthly. The second package includes JIRA agile which will help developers and costs $20 per month, and the third package which costs the same is intended for Service Desks so it has the respective add-on enabled. Teams may count more than 10000 members if the software is hosted in the company’s servers and this will cost 24000$, 28000$ and 42000$ for the three packages, or up to 2000 members if it is hosted in the Atlassian Cloud with the price in this case ranging from 1000$ to 1500$.

    Although JIRA is commercial software, it can be used for free and without limitation from organizations that are non-profit, non-government, non-academic, non-commercial, non-political and secular. Open Source projects also meet the criteria to get a free user license for JIRA.

    Resumo do JIRA Software

    • Easy project planning and management
    • Real-time issue tracking
    • Advanced code integration
    • Scrum and Kanban boards
    • Huge add-ons collection

    Perguntas frequentes sobre o JIRA Software

    Abaixo estão algumas perguntas frequentes sobre o JIRA Software.

    P: Que tipo de planos o JIRA Software oferece?

    O JIRA Software oferece os seguintes planos de pagamento:

    A partir de: US$ 10,00/mês

    Modelo de preços: Assinatura

    Avaliação gratuita: Disponível

    JIRA Software offers flexible pricing.

    Small teams: $10/month for up to 10 users
    Growing teams: $7 per user/month for 11-100 users

    P: Quais são os principais recursos do JIRA Software?

    O JIRA Software oferece os seguintes recursos:

    • 1000's of Add-ons
    • @mentions
    • API
    • API availability
    • Action management
    • Active directory integration
    • Activity dashboard
    • Activity tracking
    • Agile development
    • Agile reporting
    • Assignment management
    • Automatic notifications
    • Burndown charts
    • Burndown/burnup charts
    • Categorizing
    • Charting
    • Code integration
    • Collaboration tools
    • Commenting
    • Communication management
    • Completion tracking
    • Configurable workflow
    • Cumulative flow diagrams
    • Custom filters
    • Custom reports
    • Customizable scrum boards
    • Customizable workflows
    • Development tracking
    • Dynamic workflow
    • Estimating
    • Filtered views
    • Forecasting
    • GitHub integration
    • IT / software projects
    • Issue management
    • Issue tracking
    • JIRA's query language (JQL)
    • Kanban boards
    • Mobile apps
    • Monitoring
    • OnDemand or hosted
    • OpenSocial gadgets
    • Planning tools
    • Portfolio management
    • Prioritizing
    • Progress tracking
    • Project time tracking
    • Project workflow
    • Projections
    • Real time reporting
    • Release management
    • Reporting & statistics
    • Roadmap planning
    • Search functionality
    • Service desk management
    • Sprint planning
    • Sprint reports
    • Status reporting
    • Team management
    • Third party integration
    • Traceability
    • Velocity charts
    • Version reports
    • Visual timeline

    P: Quem costuma usar o JIRA Software?

    Os clientes habituais do JIRA Software são:

    Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Administrações públicas, Pequenas empresas

    P: Em que idioma o JIRA Software está?

    O JIRA Software está nos seguintes idiomas:

    Chinês (tradicional), Checo, Danês, Inglês, Francês, Alemão, Italiano, Japonês, Polonês, Português, Russo, Espanhol

    P: Que tipo de planos o JIRA Software oferece?

    O JIRA Software tem os seguintes planos de preços:

    Assinatura

    P: O JIRA Software é compatível com disponíveis móveis?

    O JIRA Software é compatível com os seguintes dispositivos:

    Android, iPhone, iPad

    P: O JIRA Software se integra com quais outros aplicativos?

    O JIRA Software se integra com os seguintes aplicativos:

    AppFusions, Get Satisfaction, Innotas, LeanKit, SpiraTeam, Testuff, Usersnap, Workfront, Zendesk, time cockpit

    P: Que nível de suporte o JIRA Software oferece?

    O JIRA Software oferece as seguintes opções de suporte:

    FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo